Customer Service INTERNSHIP

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Employer: JTI Romania
  • Acquisitions - Logistics - Supplies
  • Import - Export
  • Internship
  • Job type: full-time
    Job level: Student/Graduate
  • Updated at: 28.05.2021
    Short company description

    JTI Romania este membră a Japan Tobacco International, important producător internațional de tutun cu peste 44.000 de angajați, în 130 de țări, având sediul central în Geneva, Elveția.

    JTI și-a început activitatea în România în 1993 (ca R.J. Reynolds), și a fost una dintre primele companii multinaționale care a investit pe plan local. De atunci, am continuat să investim în oameni, în mărci și în fabrica din București, recunoscută în grupul JTI pentru eficiență și excelența în execuție. Circa 70% din producția fabricii merge la export.


    • Student in terminal year(s) of study preferably – degree in Economics;
    • Communicate effectively verbally and in writing;
    • Very good English knowledge;
    • Proactive attitude;
    • Proficient in the use of MS Office.


    Provides support for Customer Service Team, responsible for communicating with CSD Geneva and with the markets, as well as for the shipment of the products manufactured in Bucharest factory and for the drafting of the appropriate documentation.

    • Monitoring the projects of the assigned markets and interacting with the Planning department for demand/production adjustments and timely implementation in production;
    • Responsible to create the weekly shipment plan and to schedule the transport of the products from Bucharest factory to the assigned markets;
    • Creating the daily loading structures for the trucks to be loaded the next day;
    • Raising the appropriate documents to accompany the transports from factory to market (picking list, packing list, invoice);
    • Creating the shipping documents for the transports between the local warehouses;
    • Using the customs IT system (EMCS – Excise Movement Control System) to create the customs documents for each transport;
    • Interacting with worldwide used SAP ERP (Enterprise Resource Planning);

    Other info

    Paid internship, full-time schedule
    • 5 days per week, 8 hours per day
    • Period: 3 months (July 1 - September 30, 2021)
    • Location: JTI Romania HQ : Bucharest, Dimitrie Pompei 9-9A.

    All applications will be reviewed, however only suitable candidates will be contacted directly for further discussion. We thank you for your time and consideration!