TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
Step up your career
At TELUS International, we offer more than just jobs - we offer careers. When you join us, you are taking an important step in your success journey. We are going to challenge you, invest in you, train you, and prepare you for the next level in your career.
Part of our philosophy is to promote from within. Over 70% of our managerial team started as front line customer service professionals. With more than 500 promotions since 2015, TELUS International is the place to build a career.
Develop personally and professionally
We have designed and created programs that will help you on every step of your personal and professional development journey.
Positioning you for success at the very beginning of your career is critical. Through our internal training programs, we provide a foundation of learning that enhances your onboarding experience and provides the necessary building blocks to hit the ground running in your new job.
Take advantage of extensive benefits
Work when it’s best for you
With our flexible schedule, you can work day or night, in four, six or eight hour shifts. Team members working at night can still take advantage of our fun and social environment with benefits such as free coffee, play and relax areas, a library, and much more. Plus, when your night shift is over, if you’re working from the office, your taxi drive home is covered by the company.
Enjoy an inspiring workplace
We are now working almost exclusively remotely, from everywhere in Romania, but when things are ready to get back to normal, you’ll have the opportunity to see how cool our office is. Convenience is something very important to us. Our offices are easily accessible via public transportation so you don’t waste precious time in traffic. You can come to work and go back home by subway or by one of the 12 different tram and bus lines available.
Help leave the world better than you found it
Do you want to join an organization that gives back to the community and enables you to make a difference? TELUS International has award-winning Corporate Social Responsibility (CSR) programs, as we understand the relationship between the success of our company and the wellbeing of our community.
“We give where we live” - these five simple words embody our approach to CSR and volunteering. Our flagship global initiative is TELUS Days of Giving, an annual event where our team members join efforts to better the communities in which they live, work and serve. To date, our Romanian team members have volunteered over 18,000 hours in local TELUS Days of Giving events, building homes, refurbishing daycare centers or constructing entire schools from the ground up.
Moreover, the TELUS International Romania Community Board allocates US$100,000 each year to projects focused on health, education and environment, having positively impacted the lives of children and families in Romania. To date, our Community Board has made a positive contribution to the lives of 32,935 beneficiaries, through sponsorships totaling $500,000 for 96 projects in Romania.
No matter for what reasons you decide to join us, we assure you that you will find here the place where you will want to continue. A company that promotes diversity and inclusion. Colleagues with whom you will feel good even from a distance: fun activities, special connections and valuable interactions. A different culture in which you are the center.