TELUS International Europe

Orase: BUCURESTI, Craiova,
Industrie: Servicii&BPO


TELUS International Europe is a premium multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has 2,500 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages. TELUS International Europe is a proud member of the TELUS International family.
 
TELUS International is a global BPO company with over 20,000 team members around the world, including in Canada, the United States, Europe, Latin America, and the Philippines. With over 175 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, utilities, high tech, gaming, finance, retail, e-commerce, travel and logistics, and health care industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with CAD$12.4 billion (€8.77 billion) in annual revenue, 14 million customer connections. For more information, please visit:

www.telusinternational-europe.com

www.facebook.com/TELUSrl




 
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Locuri de munca TELUS International Europe

Companie Oras(e) Data
Portuguese Customer Support

full-time Student/Absolvent

[..]

TELUS International Europe BUCURESTI
Job national
24.03.2017
Website Support with French (Bucharest)

full-time 0 - 1 an experienta

This is not any old contact center job - it’s an opportunity to save the day! As a Customer Experience Superhero at TELUS International Europe you’ll have the opportunity to be a part of something bigger by changing lives with our technology, amazing people and strong brand to serve modern socie[..]

TELUS International Europe BUCURESTI
24.03.2017
Workforce Management Lead

full-time 1 - 5 ani experienta

-Calculating FTE requirements based on the work volume, volume patterns, hours of operation, shrinkage, occupancy, average speed of answer, average handling time and service level -Analyze and report historical data and trends and develop forecast models -Generate long-term and short-term forecast[..]

TELUS International Europe BUCURESTI
24.03.2017
Quality Controller with DUTCH and ENGLISH

full-time 1 - 5 ani experienta

Your tasks as a Quality Controller - follow-up the quality of the work of agents, using the tools defined for the project (quality evaluations/analysis) - provide feedback to each agent regarding the quality of his/hers work, provide global feedback to the team - communicate to the team the new[..]

TELUS International Europe BUCURESTI
24.03.2017
Training Lingvistic Preangajare FRANCEZA (gratuit)

full-time Student/Absolvent

Iţi propunem să investeşti o lună în dezvoltarea ta personală prin cursuri de limbă Franceză în cadrul TELUS Language Academy şi ulterior noi îţi oferim jobul![..]

TELUS International Europe BUCURESTI
24.03.2017
Customer Service Representative with Italian

full-time 0 - 1 an experienta

-Offering best level customer support for Italian clients via phone or e-mail -Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry -Balance customer service considerations with the exercise of efficiency with respect to [..]

TELUS International Europe BUCURESTI
24.03.2017
Customer Service Representative with French (Insurance market)

full-time 0 - 1 an experienta

-Offering best level customer support or debt collection assistance for French clients via phone or e-mail -Assist French end-clients of a local auto insurance company -Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry [..]

TELUS International Europe BUCURESTI
24.03.2017
Junior Bilingual Communications Specialist for Social Media (24/7 support)

full-time 0 - 1 an experienta

Based on interactions and identified opportunities throughout social media, you will lead, develop, and execute communications plans intended to provide value added content to our customers. Using the distinctly TELUS social media voice and informed by operational needs, your content will help custo[..]

TELUS International Europe BUCURESTI
24.03.2017
Bilingual League of Legends Gamer Support with Italian

full-time Student/Absolvent

League of Legends Gamer Support[..]

TELUS International Europe BUCURESTI
24.03.2017
League of Legends Gamer Support

full-time Student/Absolvent

League of Legends Gamer Support[..]

TELUS International Europe BUCURESTI
24.03.2017
Spanish Customer Support (CRAIOVA)

full-time Student/Absolvent

- taking calls and writing emails in Spanish - identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs - developing and maintaining a full knowledge of client products and services - manage customers' accounts[..]

TELUS International Europe Craiova
24.03.2017
Account Manager with English (Gaming team)

full-time 1 - 5 ani experienta

- He/she will work in the Operations Department managing complex multilingual projects. - Defines the parameters of the project in collaboration with partners, customers - Monitor permanently the achievements of the project indicators and he/she is responsible to liaise with other departments to a[..]

TELUS International Europe BUCURESTI
24.03.2017

Joburi TELUS International Europe

Companie Oras(e) Data