Order Management with English and Italian

Employer: Swicon IT Services
Domain:
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.05.2024
    Remote work: Hybrid
       

    You can apply to this ad only with your hipo.ro account, without creating a CV.

    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.
    Short company description

    SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania.

    Requirements

    • Bachelor’s degree
    • 1-2 years of related experience in business operations related function, preferably finance, accounting or compensation of related experience in business operations related function, preferably finance, accounting, or compensation
    • English (advanced level) and Italian (minimum B2 level)
    • Good Microsoft Office tools knowledge
    • Act as trusted partner for customers
    • Accountable and responsible : commits and delivers with integrity, transparency and quality
    • Strong knowledge of process area and ability to provide suggestions for process improvements
    • Passion for customers: act as trusted partner for customers and partners

    Responsibilities

    As a Customer Operations Agent with English/Italian, you will be responsible for:

    • Manage Indigo Post Sales processes and monitor operations delivery


    The processes may include any of the following:

    • Contract management
    • Customer creation and management
    • Installed base management
    • Invoicing
    • Credit notes and dispute management
    • Collect operational issues and ensure escalation or completeness
    • Liaise with support functions and GBU to solve any pending issues, dependencies
    • Ensure compliance to processes and policies and escalate accordingly

    Other info

    • Home office/hybrid home office opportunities
    • Salary: 5000 RON NET

    Monthly salary offered

    5000 RON

    Benefits

    • Medical subscription
    • Meal vouchers

       

    You can apply to this ad only with your hipo.ro account, without creating a CV.

    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.

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