Key Account Manager

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Employer: HR Gold
Domain:
  • Insurances - Financial Intermediaries
  • Banks - Financial Institutions
  • Telecommunication
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.04.2024
    Remote work: Hybrid
    Short company description

    HR Gold este o companie de resurse umane ce ofera servicii de recrutare si selectie personal.

    Ne dorim sa fim un partener strategic pentru clientii nostri, sa selectam impreuna cei mai buni angajati pentru posturile disponbile. Vizam atat companii ce au un departament intern de recrutare, insa datorita volumului ridicat de posturi disponibile, externalizeaza o parte a recrutarii, cat si companiile ce nu au departament intern de recrutare.

    Totodata oferim posibilitatea potentialilor candidati ce sunt in cautarea unui loc de munca sa isi gasesca jobul dorit, luand in calcul experienta anterioara pentru posturile ce solicita acest lucru si informatiile specifice sau ii directionam pe candidatii ce sunt la inceput de drum sa isi aleaga un parcurs al carierei.

    Requirements

    University degree;
    B2B sales proven experience - expertise in managing large company;
    Knowledge of Romanian market, corporate and professional markets and ability to identify and manage various risks and opportunities;
    Knowledge of modern sales forecasting techniques;
    KPIs (data) understanding;
    English spoken – advanced;
    Availability to travel within the assigned area (Bucharest, Centre & East areas of the country).

    And demonstrate competencies such as:

    Customer focus: Builds strong customer relationships and delivers customer-centric solutions, with a positive customer-centric attitude;
    Drives Results: Consistently achieves results, even under tough circumstances;
    Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;
    Business insight: Applies knowledge of business and the marketplace to advance the organization's goals;
    Persuades: Using compelling arguments to gain the support and commitment of others;
    Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;
    Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations;
    Being resilient: Rebounding from setbacks and adversity when facing difficult situations;
    Builds networks: Effectively building formal and informal relationship networks inside and outside the organizations;
    Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity.

    Responsibilities

    One of the market leaders in Employee Rewards and Benefits is hiring!
    Join the great team of this competitive employer (Bucharest offices) and take the opportunity to work in a fulfilling and stable environment.

    Role: Key Account Manager is primarily responsible for a portfolio of existing clients in the assigned area. He/she is responsible for the retention of contracts and profitability with these existing clients as well as expanding the relationship with them by introducing new products or services (or expanding usage of existing products).

    Performs activities involving sales, advice and guidance of the ordering process, as well as sales management for our partner services, for customers with more than 250 employees.

    Responsibilities:

    Acts as primary point of contact with the client during the post-sales period;
    Identifies and analyzes the clients needs and promotes our partner standard services, combined with tailor-made solution;
    Visits the clients in the portfolio according to the established objectives;
    Makes the necessary number of qualified calls, based on the commercial objectives of our partner;
    Builds and maintains long-lasting relationship with clients and expands his/her web of influence in the client;
    Ensures retention of the contracts with the existing clients, maintains a target retention rate within his/her designated portfolio;
    Contributes with sales insights to identify client at risk, builds and monitors action plans for right treatment of them;
    Ensures profitability with the existing clients portfolio;
    Develops client's portfolio and delivers cross/upselling proposals that meet the clients’ expectations and are in line with our partner policies;
    Provides forecasts on best case and most likely sales volumes, over relevant time periods;
    Analyses patterns in the portfolio to define strategies for upselling/cross-selling;
    Meets performance indicators for clients and maintains the decision-making process in order to determine the operating capacity according to the client's needs and to solve any client's problem;
    Monitors and provides feedback to company management on market trends, competitive threats.

    Other info

    Benefits:

    Flexible hybrid working environment;
    The 13th salary;
    Meal, Gift & Holiday vouchers;
    Medical subscription & medical insurance;
    Life insurance;
    And many more.

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