Client Advisor with Italian - Remote

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Angajator: Computer Generated Solutions Romania
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 19.04.2024
    Remote work: Remote
    Scurta descriere a companiei

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Cerinte

    • Are you fluent in Italian?
    • Do you have medium English skills?
    • Do you have some experience with hardware and software issues?
    • Are you able to work independently and efficiently meet deadlines?
    • Then join our team, we are glad to welcome you!

    Responsabilitati

    • Help the customers: provide client support and technical issue resolution via phone and e-mail
    • Providing help for installing and configuring computer hardware operating systems and applications;
    • Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
    • Provide support, including procedural documentation;
    • Respond within agreed time limits to call-outs;
    • Work continuously on a task until completion (or referral to third parties, if appropriate);
    • Prioritize and manage many open cases at one time;
    • Establish a good working relationship with customers and other professionals

    Benefits:
    -Meal Tickets;
    -A 7card Subscription;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

    Beneficii

    • Training-uri
    • Tichete de masa

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