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Implementation Consultant

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Employer: Snyk
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type:: full-time
    Job level: 1 - 5 ani experienta
    Location:
  • BUCURESTI
  • Cluj Napoca
  • Updated at: 09-06-2024
    Remote work: Hybrid

    Short company description

    Snyk is the leader in developer security. We empower the world’s developers to build secure applications and equip security teams to meet the demands of the digital world.

    Requirements

    - 3+ years of technical consulting or customer-facing experience, SaaS software implementation
    - A working knowledge of SDLC and DevOps methodologies
    - The ability to clearly articulate complex technical issues
    - Interest in application security, and an understanding of the importance of a developer first approach
    - Experience with CI/CD and DevOps tools
    - A demonstrated consultative and technical aptitude for bringing people, technology, and processes together
    - Excellent communication skills, organized and disciplined approach to problem solving, relationship-building, and project management
    - Proficiency in scripting language as Python, Javascript or other modern languages
    - Willingness to travel up to 15% of the time as the job requires

    Responsibilities

    - Delivering value to our customers by owning project delivery from kick-off to closure for customer implementations
    - Communicating regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
    - Conducting project kick-offs, planning sessions and regular delivery meetings
    - Facilitating customer outcomes across various teams to deliver positive results
    - Managing and optimizing the Snyk Onboarding practices
    - Representing the customers technical requirements to internal/external stakeholders
    - Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding

    Other info

    Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

    Benefits & Programs:
    - Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
    - Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
    - Health benefits, employee assistance plans, and annual wellness allowance
    - Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

    Benefits

    • Performance bonus
    • Medical insurance
    • Life insurance
    • Gym membership
    • Trainings
    • Remote work allowance / Utilities reimbursement
    • Catering / free lunch
    • Extra days off
    • Teambuildings / trips
    • Parties / company events
    • Laptop
    • Fun / Relax Area