Service Delivery Support Senior Consultant

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Employer: Chain IQ Services
Domain:
  • Acquisitions - Logistics - Supplies
  • Quality Control
  • Customer Support - Client Service
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.05.2024
    Remote work: Hybrid
    Short company description

    GLOBAL LEADER IN INDIRECT PROCUREMENT

    Our purpose is to transform non-strategic procurement costs into strategic company value – ‘non-core for you, core for us’.

    - We unlock important client value derived from latest procurement technologies, collective purchasing power of our clients as well as leading market insights and domain expertise.

    - We deliver tailored high-quality services based on understanding our client’s business and strategy. We adopt a client-centric approach which supports cultural match and business integration building trust for long term business partnerships.

    - We apply latest risk, sustainability and social responsibility practices strengthening procurement resilience. This supports ethical operations, business standards and biodiversity whilst minimizing environmental impact.

    Let's get in touch on

    LinkedIn: Chain IQ Group AG
    Instagram Chain IQ Group (chain_iq_group)

    Requirements

    -Supporting the Head of Enabling Services and the Service Delivery Support Team Lead to challenge onshore functions to ensure optimal use of Bucharest-based Service Delivery Support processes, systems and capabilities.
    - Internal and external system data entry and administration (e.g. 3rd party supplier contract database)
    - Review of third-party contracts on their quality and accuracy, data entry into internal and external systems;
    - Review of risks, mandatory clauses and annexes to maintain accuracy according to procedures and other relevant information related to contracts.
    - Review of the data entered in the system against the signed contracts with our client’s suppliers.
    - Ad-hoc, ‘on demand’ and project-based analysis, research, insight provision, logistical and other support for our client’s sales, business development, support procurement, sourcing and category management teams and executives. Examples include supplier background checking/profiling, procurement market research, internal and external documentation preparation and revision, e.g. client proposals and process manuals.
    - Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met
    - Supporting the manager and team to provide services alongside onshore functions to ensure optimal use of processes and systems for service delivery in Bucharest.
    - Any other tasks received from the direct manager or head of department.

    Responsibilities

    - Contract review
    - Review of the data entered in Ariba against the signed contracts with our client’s suppliers. Internal and external system data entry and administration (e.g. 3rd party supplier contract database)
    - Ad-hoc, ‘on demand’ and project-based analysis, research, insight provision, logistical and other support for our client’s sales, business development, support procurement, sourcing and category management teams and executives. Examples include supplier background checking/profiling, procurement market research, internal and external documentation preparation and revision, e.g. client proposals and process manuals.
    - Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met
    - Supporting the Head of Enabling Services and the Service Delivery Support Team Lead to challenge onshore functions to ensure optimal use of Bucharest-based Service Delivery Support processes, systems and capabilities.

    Other info

    Chain IQ is a leading global independent indirect procurement service company providing strategic, tactical, and operational procurement services for its clients. Chain IQ operates from 6 main centers and 14 offices around the world – headquartered in Switzerland with hubs in Zurich, New York, London, Singapore, Mumbai and Bucharest to service more than 49 countries (including Germany, Poland, China, Hong Kong, Japan and Australia) and over 60 clients. Chain IQ’s growing team of 650+ experts is known for generating significant value via 3rd party spend management through volume bundling from its global clients, digitalization of procurement processes as well as achieving latest ESG standards.

    In order to provide our clients continuously with an excellent service, we want to further strengthen our team and are therefore looking for an experienced Procurement Specialist.

    Benefits

    • Annual bonus
    • Medical insurance
    • Trainings
    • Courses
    • Certifications
    • Bookster subscription
    • Flexible work schedule
    • Short Fridays
    • Parties / company events
    • Laptop
    • Fun / Relax Area
    • Meal vouchers

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    BUCURESTI,

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