Sales and Operations Support

Employer: Swicon IT Services
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 26.02.2024
    Remote work: Hybrid
    Short company description

    SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania.


    Minimum 2-year experience in similar positions (sales support)
    Strong problem-solving skills
    Ability to simultaneously manage multiple tasks
    Ability to find new solutions and ideas
    Ability to organize, coordinate and follow up on ongoing actions
    Ability to cope with a few different projects at one time
    Strong communication and collaboration skills
    English language knowledge
    Good knowledge of Microsoft Office, especially Excel


    Fleet management related tasks:
    - Bolt account management
    - Administration of mobile phones and subscriptions

    Sales support tasks:
    Recording new positions in the ATS in cooperation with sales
    Upon request
    - Validation of new requests with the hiring manager
    - In case of escalation -request from recruiters- follow-up with hiring managers on the sent CV’s status (ex. interview date, feedback after interview)
    - In case of demand (ex. from Sales, Sales Team Lead) the scheduling and organisation of meetings
    - Up-to-date and professional communication with clients by phone, email, and in person.
    - Reporting on the performance of the sales team.
    - Tracking and obtaining customer orders and approvals (ex. simple work order renewals/extensions, misc. invoice)
    - Debt management
    - Overdue invoices

    Uploading new candidates to the Client's systems:
    - Administration of extensions and salary increases in the Client's systems and informing HR/finance about this
    Contract management related tasks:
    - Full administration and storage of supplier contracts
    - Monitoring of expiration dates, renewals, amendments
    Finance-related administration:
    - Storage and delivery of original incoming receipts to accounting
    - Administration of business-related supporting documents (in Romanian)


    • Medical subscription
    • Laptop
    • Mobile phone
    • Meal vouchers