Operator Call Center

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Angajator: Lugera & Makler
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 21.02.2024
    Remote work: Hybrid
    Scurta descriere a companiei

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!


    Limba engleza nivel avansat;
    Cunoasterea pachetului Microsoft Office;
    Bune abilitati de comunicare si atentie la detalii.


    Gestionarea reclamatiilor primite in call center si furnizarea raspunsurilor potrivite in concordanta cu politica interna de comunicare;
    Gestionarea si actualizarea listei de intrebari si raspunsuri cu privire la inregistrarea in platforma;
    Intocmirea rapoartelor saptamanale despre clientii inregistrati in platforma;
    Mentinerea legaturii constante cu producatorii si comerciantii prin e-mail sau la telefon;
    Colectarea si analizarea feedback-ului clientilor si a reclamatiilor;
    Indeplinirea altor sarcini specifice, in conformitate cu cerintele de management, pentru o buna desfasurare a activitatii.



    • Decontarea transportului
    • Tichete de masa