Senior Collection Specialist with German

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Angajator: SalesConsulting
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Cluj Napoca
  • Actualizat la: 05.03.2024
    Remote work: Hybrid
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    •Fluent German and English is essential
    • Prior collections / customer contact experience
    • Experience working with a large, global finance team or BPO firm is an advantage
    • Strong relationship management skills and ability to influence decision-making among senior stakeholders within a matrixed environment
    • Strong financial acumen and analytical thinking
    • Strong working knowledge of SAP S4 accounts receivable capabilities
    • Highly motivated and detail-oriented with an ability to take ownership and multi-task
    • Proven success in collaborating with external clients as partners
    • Excellent communication skills with the ability to challenge & collaborate
    • Demonstrated ability to work effectively both independently and as a part of a team
    • Excellent Google suite & MS Office skills


    •Perform the day-to-day shared services collections function within the defined process standards
    • Proficiency in AR reporting including debtors aging, unapplied cash etc.
    • Achieve daily, weekly and monthly targets as assigned by management and prioritizing the collection of debt within the AR ledger
    • Communicate with customers via verbal and email communication
    • Resolve open cases with haste to enable timely reporting
    • Perform internal investigation to support customer resolution of identified issues
    • Use experience to support team leads in decision making process surrounding aged collections from debtors
    • Responsible for recording and performing internal investigation to support customer resolution of identified issues
    • Liaise with internal teams to understand if accounts should suspended / reactivated
    • Calculate overdue interest in dunning letters, based on customer type
    • Prepare and pass non-collectable debtors to litigation / third party team
    • Work closely with the Credit Provider and Financial Controllers to follow the guidelines outlined in the Credit Policy

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