Customer Care Specialist
Acest job nu mai este activ!Vezi toate job-urile HRS Romania active.Vezi toate job-urile Customer Care Specialist active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | HRS Romania |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 09.05.2023 |
Remote work: | On-site |
Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.
Cerinte
- Working experience as a Customer Support Specialist in eCommerce is a plus;
- Advanced level of English, both verbal and written;
- Excellent communication and customer focus (both verbal and written);
- Good working knowledge of the Support essential functions, procedures, and policies;
- Problem-solving, investigative and multi-tasking skills with the greatest attention to detail.
- Provides support in using the online platform for registered customers and potential customers;
- Handling all customer-related queries via all contact channels (telephone, chat, and emails) and escalating sensitive cases according to set procedures;
- Identifies and assesses customer needs to address all requests from them and provides them with accurate, valid, and complete information, using specific methods;
- Maintains a customer-oriented professional attitude.
Only eligible candidates will be contacted in a maximum of 3 weeks.
All information will be treated as strictly confidential.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support with Romanian BUCURESTI, | |
Senior Customer Experience Specialist (12M) with French and Spanish Hybrid Aplica fara CV | |
Angajăm Customer Support Specialist with foreign languages Aplica fara CV | |
Vezi job-uri similare (282) |
Raporteaza eroarea la