Job-uri similare care te-ar putea interesa:

Aplica fara CV
Hybrid

Aplica fara CV
Hybrid

Hybrid

Vezi job-uri similare (516)

TECHNICAL SUPPORT ENGINEER (remote)

Acest job nu mai este activ!

Vezi toate job-urile GiGroup Romania active.


Vezi toate job-urile TECHNICAL SUPPORT ENGINEER (remote) active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in IT Hardware active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Angajator: GiGroup Romania
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Sibiu
  • Actualizat la: 30.06.2021
    Remote work: On-site

    Scurta descriere a companiei

    We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

    Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

    Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.

    Cerinte

    • 5+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points and controllers, and monitoring applications.
    • Excellent English written and spoken communication skills, strength with establishing relationships
    • Good Experience in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD), and possess an understanding of how to support these applications / protocols when accessed through VPN and firewall appliances.
    • Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology.
    • Strong experience in Routing & Switching (OSPF / BGP / VLAN / STP) and Security Protocols and Procedure (IPSEC / SSL - VPN / NAT/ GRE)
    • Ability to clearly articulate technical issues to both technical and non – technical audiences and explain their impact on business

    Preferable:
    • Possess working knowledge with Palo Alto Networks products and technology
    • Experience with Cisco, Checkpoint, Juniper (Netscreen), Fortinet Products
    Preferred
    • Familiarity with Authentication Protocols (Radius / TACACS) a plus

    Responsabilitati

    General Responsibilities:

    • Provide designated technical support
    • Provide configuration review, troubleshooting and improved standard methodologies to our customers
    • Lead Support cases, making sure to record, track and resolve each issue efficiently and proactively
    • Provide fault isolation and root cause analysis for technical issues
    • Publish Technical Support Bulletins and other user documentation in the knowledge base for continuous education and prevention
    • Collect and retain customer - specific documentation in a secure location for ease of troubleshooting
    • Review of user documentation for training materials, technical marketing collateral and manuals

    Take advantage of this opportunity and send your CV or you can give us a call: 0728.303.784.