Visibility, Velocity and Value is what we aim for in every interaction
We are Concentrix! A technology-enabled global business services company specializing in customer engagement and improving business performance.
There is a big chance that we have already met. We work with some of the world’s most well known brands. Whether you’re buying a pair of jeans online, calling tech support or ordering a new phone, chances are that a Concentrix member is behind the scenes making your interaction smoother. We do much more than customer service – we help our clients with everything from consulting and technology services to analytics and insights. That’s why we call ourselves a Customer Experience provider.
We believe that Experience is Everything and the same principles that built our business in 2004 still makes it successful today. Our operating philosophy – Our 3Vs: Visibility, Velocity and Value still guide daily business decisions.
We Invest in the Future
Investing in the people who have chosen us as their employer of choice amongst the wide competition, is our priority and that is why every Concentrix employee is member of the Concentrix University - a portal where one will find thousands of courses and hundreds of learning paths, as well as live training sessions on a variety of topics.
One of the main advantages we offer as an employer is the rich client portfolio and with it the real possibilities for our employees to develop different skills set. We make sure that these get communicated internally via our different channels as well as on our employee application CNX ONE.
2020 and the COVID pandemic made us even more adaptable and we were able to transform the majority of our staff across EMEA into a Work at Home model, within a short period of time. In Concentrix we have had a working and always upgrading, work at home program in different locations across the world for the past 16 years, but now times are different and we know that our people’s mental health should be put amongst the top priorities. When we are mentally healthy, we can form positive relationships, cope with day-to-day challenges, and use our abilities to reach our potential.
Along with the tools needed, we made sure that our staff have the resources and people to support them in the “new normal “.© 2021 Concentrix Corp. All Rights Reserved. Confidential and Proprietary. Our Health and Wellbeing center and all the initiatives that have been developed, helped us all get through the initial phase of the pandemic and all the virtual team building activities helped us stay together as a team and get to know each other in a different, more personal way.
“In Romania, we operate from two sites, one in Timisoara and the other in Cluj. Our journey started in 2011 with only 12 associates and today we are close to 300 staff members.
With our existing client, a giant in the retail industry, in 2021, we are taking our partnership to the next level and adding new line of businesses, which will give us the opportunity to hire close to 200 new colleagues. For both of our locations in Romania, we provide our staff with competitive benefits package, including food, transport and sport allowance in addition to a competitive salary. Our employees have the opportunity to enroll in mentorship programs, take advantage of wide range of health and wellbeing initiatives as well as represent the brand globally and we really mean globally… As of December 2020, we are a publicly traded company and to celebrate this, team members from all over the world saw their faces on the famous Nasdaq tower on Times Square. It was an exciting and proud moment for us in Romania, to see our colleague represent the flag in
traditional dress in New York “
The Concentrix Candidate Journey
Concentrix Romania, Site Director
Through it all, we continue to innovate in the way we attract new candidates. Exactly with them in mind and guided by our operating philosophy, we have designed a six step Candidate journey roadmap. In it, we aim to give the new candidates a good understanding of the culture and people at Concentrix well before accepting the job offer(visibility), we have kept it short and
concise, so it can be complete rather quickly(velocity) and we believe it will add (value) by saving our candidates time, which these days seems to be flying, no matter which part of the world you are in.
Check out the available jobs at Concentrix from Angajatori de TOP Business
If you are looking for more than just a job, if you want to build career in diverse and dynamic environment and learn more about some of the world’s best brands, we welcome you to JOIN US for a ride! The future is so incredibly exciting!© 2021 Concentrix Corp. All Rights Reserved. Confidential and Proprietary.
Concentrix Corporation (Nasdaq: CNXC), is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.
Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design. Visit concentrix.com to learn more