Hilti. Our leading-edge tools, technologies, software and services power the global construction industry, including some of the world’s most ambitious feats of engineering. To deliver these innovative solutions to our customers, we’re looking for dedicated, high-performing people to join our team.
We have a unique working culture, made up of people from different backgrounds with a shared commitment to exceptional customer engagement. It’s a dynamic and fast-paced place to work, where success relies on teamwork and we challenge you to push boundaries. There’s a distinct vibrant energy that you can’t help but feel.
We employ around 30,000 people in more than 127 countries. From our strong and successful position, we’re looking to reinforce our market leadership in the next few years. To do this, we’re seeking high-performing people with the excellence and drive to take Hilti forward. Could you be one of them?
People who join Hilti share a certain mind-set. They’re driven and hard-working, and they excel at giving their best for our customers. In return, they enjoy an incredibly varied and dynamic career. Many of our people have been with us in Hilti Romania for 10 or 15 years - testament to how much we value and reward their contribution.
Our business success is driven by distinction. Our innovations enable our customers to build faster, safer and with more daring.
We defy convention. We’ll expect you to challenge the way things are done, speak up with new ideas and venture from the norm. That’s why you’ll have access to senior management who will listen to your input.
Ours is a workplace for an exceptional kind of person. One where you’ll need the passion and energy to constantly improve things. The commitment to always finish the job. The confidence to take risks in pursuit of greater achievements.
Passion for people development
Hilti is always searching for people who want to move things forward, and bring new perspective and innovative ideas. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as the ability to pursue a career as an expert in their field. This is made possible through various development trainings and promotion opportunities.
In fact, around 80 percent of all management positions are filled with internal candidates;
Onboarding new team members
We want you to be successful and we invest in your seamless integration into Hilti. Our “Let’s Start Together” Program will help you gain an in-depth understanding of our company, our culture and the job. This process simplifies your start in your new team and allows you to utilize your strengths from day one.
We promote your development
We will leverage your strengths and match them with the right career opportunities within the organization. We provide you clear success criteria. Together with your team leader you define your individual business and development targets and you receive regular feedback in an ongoing review and coaching process. All team leaders are measured on two criteria: developing people and achieving outstanding results. People development is critical to our success.
Why start as an Account Manager?
Account Manager is the core role for our business and in the same time is a prerequisite step to be made successfully in order to promote to other sales and marketing roles within Hilti. Accept the challenge with courage and diligence and prove results and initiative every step of the way.
Learn our business, our products and services by meeting our customers face to face.
Build a deep understanding of our industry by fighting the competition!
Develop yourself by getting exposed to new challenges and opportunities!
What does an Account Manager in Hilti?
Hilti Account Managers plan their own schedule for visiting customers within their sales territory. The daily tour in the Hilti car takes them directly to professionals on the construction site as well as to the offices of purchasers and company owners. Hilti Account Managers are competent partners whether in a project’s planning stage, when submitting an offer or for project consulting.
Hilti Account Managers feel at home on all constructions sites. They have a detailed knowledge of the customer’s needs and serve as contact partners on-site. They enthuse construction professionals every day by demonstrating the latest Hilti products and services, carrying out training for complex applications and through their thorough professional competence.
At Hilti, sales team members aren’t alone, as they can always count on the support of their team leaders and colleagues.
Who is Hilti?
We believe that with the right tools, you can build a better future. That is why our products, systems and services are all built with the construction professional in mind. But Hilti is far more than a manufacturer of tools and equipment: for the people we serve every day, we are partners. No other company offers as much in the way of service, education, training, technical data, and support. We have developed our solid worldwide reputation in more than 75 years of activity, offering the construction professional innovative solutions with outstanding added value. With 30,000 people working in more than 120 countries, we are the ideal company to value your potential: within Hilti you will have the opportunity to learn, grow and build-up your career!
What does the role involve?
Within the global framework of our Business Strategy, you will start with a first role in Sales for a period of 12/24 months. As Account Manager or Hilti Store Representative, you will be responsible to manage and develop your Customer Platform, that can include business experts, project managers or company owners. We believe that this high dynamic role is the best and fastest way to understand how our business works. It is also a great place to improve your technical and commercial skills and to show us (and yourself) what you're made of. You will be assigned to a personal coach that will support you in the path and will allow you to go deeper into our strategies and vision. Later on, your next step might be in marketing or finance, engineering &digital or sales, logistic or human resources.
As an Account Manager you will be out and about visiting our customers, wherever they are busy working, to find out how we can help them. You could find yourself on construction sites or in offices and warehouses. Ours is a model of professional consultative selling and it is a really hands-on job. It means rolling up your sleeves to demonstrate some of the most pioneering products in the industry, while selling our state-of-the-art software along with all the services and after-care that come with the Hilti name. Far from traditional cold calling, it’s about nurturing relationships with warm and responsive customers, and helping them find the most innovative and cost-efficient solutions for their needs.
Hilti Store Representative
You will manage the assigned Hilti Store from an operational and strategical point of view, in close synergy with other Hilti sales channels and in line with the commercial and marketing strategies. You will be the consultant for the clients about the full range of solutions and services, aiming to achieve specific qualitative and quantitative targets. You will also be responsible for the development of your customer platform. In both roles as Account Manager and Hilti Store Representative, you will be in charge of managing new projects related to process optimization and innovative solutions.
What you need is:
What do we offer?
Why should you apply?
Thanks to this program we will give you lots of responsibility from very early on, along with all the training and support you need. Moreover, you will have the opportunity develop new competences useful to successfully cover different roles within Hilti. By managing customer relationship you could improve your soft skills, work on your communication style and problem solving capability, while strengthening your technical and business skills. Deliver consistently strong results and we will give you every opportunity to broaden your role.
Within the recruiting process, we will offer you the opportunity to spend a day in a van with a Sales colleague in order to understand the role and get in touch with our culture.
Find out more in the next videos:
Iulian Amarandei - 33 years old. Civil Engineer; joined Hilti in September 2011 as Account Manager; moved to Milano in November2013 as engineer support; since September 2016 leads the Technical Department made of 8 civil engineers whose responsibility is to deliver designs, engineering support and BIM modelling for the Italian specifiers, customers and sales teams. Starting from January 2020, he is Global Application Expert at Head Office in Schaan.