Come build the future with us.
What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier—whoever that customer may be (e.g., consumers, business owners, content creators, sellers, vendors, candidates or employees). In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.
About Amazon Customer Service
Amazon’s Customer Service team operates in over 140 locations around the world, delivering award-winning customer support in 18 languages. This includes Amazon’s rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them.
Amazon’s Customer Service team provides 24/7 support to customers across the globe, resolving customer queries via phone, email, and live chat and using cutting-edge tools to provide effective solutions.
Customer Service Associates are provided with the expert training needed to deliver an effortless support experience. They are the backbone of our organisation, playing a critical role in Amazon’s mission to become Earth’s most customer-centric company.
Amazon Customer Service in Romania
Building on our global mission, Romania‘s Customer Service team started operations in May 2019, and since then, we have been steadily growing in size and scope. Our team now consists of over 730 Customer Service Associates working virtually from home throughout Romania.
When joining our team, you’ll receive world-class training designed to help you deliver the support experience that our Amazon customers love. As an Amazon Customer Service Associate, you will be empowered to think like an owner and bring your unique personality to every customer conversation to prevent and solve problems for our customers.
Visit amazon.jobs/romania-cs to learn more about our benefits and what existing employees think about working at Amazon!