Master Data Maintenance Agent

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Employer: AtkinsRéalis
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 15.12.2018
    Remote work: On-site
    Short company description

    Oamenii sunt centrul organizației noastre și tot ceea ce construim este realizat datorită dedicării lor. Astfel, este firesc să avem grijă de ei și să îi sprijinim să ajungă acolo unde le este bine. Comunicarea eficientă și transparentă este baza, știm că nici o relație de încredere nu se ridică și nu se întreține altfel. Oferim resursele necesare învățării, provocăm oamenii să vrea mai mult de la ei și de la jobul lor și le oferim un mediu de lucru sigur și plăcut. Colegii sunt de milioane, echipele la fel, iar taskurile de zi cu zi, deși uneori vin cu provocări, își găsesc rezolvarea mai ușor.

    Requirements

    “The you”
    Analytical | Attention to detail | Self-motivated | Team player | Good communicator | Deadline & Results oriented

    Requirements
    • Proficiency in English (French is a plus)
    • Knowledge of an ERP system / procure to pay flow is a plus
    • Previous experience in a contact center is a plus
    • Knowledge of the Microsoft Office Suite
    • Studies / Bachelor in Economics is a plus.


    Responsibilities

    The Master Data Maintenance Agent receives / handles requests upon resolution, in a timely manner, being part of the Accounts Payable Team of SNC-Lavalin’s Finance Shared Services Centre based in Bucharest.

    Responsibilities

    • Receive / register requests and ensure resolution
    • Carry out root cause analysis and identify solutions for the problems raised
    • Create, modify or deactivate customers’ / vendors’ records
    • Manage inquiries through Service Desk Express (SDE) / follow-up until resolution.

    Other info

    Work-life balance

    • Working Hours: rotation from 10:00 – 19:00 and 13:00 – 22:00* from Monday to Friday
    • Motivational financial package & flexible benefits
    • Team activities / Events / Fun @Work
    • Wellness initiatives
    • Learning and Development programs / Career opportunities
    • CSR & Sports activities
    • Friendly work environment
    • Direct contract with SNC-Lavalin.

    *5 mandatory evening shifts / month, with the possibility to extend to max. 10 evening shifts / month, according to your preferences (extra payment starting with the 6th evening shift).

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