Inside Sales Engineer

If you are a Inside Sales Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! Based in Cluj-Napoca, you will play a key role in supporting the sales process by delivering responsive customer support, preparing technical quotations, and collaborating with sales teams to secure customer orders. This role combines technical knowledge, customer engagement, and commercial awareness to help customers find the right solutions while contributing to Emerson's commitment to innovation, integrity, collaboration, and inclusion.In This Role, Your Responsibilities Will Be: 

• Collaborate with customers to understand their business needs and develop tailored business value propositions aligned with specific requirements. 

• Prepare and manage quotations based on engineered solutions, presenting them in a compelling, value-driven format that includes appropriate pricing and commercial terms and conditions. 

• Maintain an accurate and up-to-date list of quotation and order-related tasks using tools such as CRM systems. 

• Partner with Field Sales Engineers and Account Managers to actively follow up on quotations and support their conversion into customer orders. 

• Maximize communication channels, including telephone and email, to ensure clear, timely, and effective customer engagement. 

• Identify market requirements and customer-specific needs, and contribute to the development and execution of strategies and tactics that drive order growth and profitability within the assigned sales territory. 

• Oversee, support, and personally contribute to the execution of agreed contractual commitments, ensuring a high standard of service across all business transactions.

 Who You Are: You identify and seize new opportunities. You achieve gained trust and support of others. You persist in accomplishing objectives despite obstacles and setbacks.
 For This Role, You Will Need: 

• Technical secondary education, vocational training, engineering studies, or equivalent technical knowledge and experience.

• Experience working in a technical, engineering, customer support, inside sales, or related environment.

• Fluency in English, both written and spoken.

• Customer-focused approach with the ability to manage multiple priorities and meet deadlines.

• Strong communication and relationship-building skills.

• Proficiency with Microsoft Office applications and business systems.

• Ability to work effectively within a multicultural and international environment.

• Strong organizational, analytical, and problem-solving skills.

• Commitment to teamwork, continuous learning, and delivering quality results.
   

Preferred Qualifications That Set You Apart: 

• Degree or advanced studies in Engineering or a related technical discipline.

• Experience supporting industrial, manufacturing, process automation, pressure management, or engineered product solutions.

• Knowledge of quotation management, sales processes, and customer relationship management systems.

• Experience providing technical product recommendations or application support to customers.

• Familiarity with forecasting, sales reporting, and commercial performance metrics.

• Additional European language skills.

• Experience contributing to process improvement or operational excellence initiatives.

Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.