TA&A Portfolio Manager

Job Summary

The Portfolio Manager manages a portfolio of reinsurance contracts and accounts, from establishing and maintaining contractual data to processing accounts and claims information, managing related cash flows, performing controls and resolving discrepancies. The role works closely with underwriters, claims experts, cedents, brokers and other stakeholders, supports underwriting-related administrative activities and contributes to accurate, timely and compliant portfolio management.
 

Key duties and responsibilities

-    Responsible for the setup and ongoing maintenance of treaty and facultative contract information in the relevant accounting and underwriting systems.
-    Enter and update contractual terms and conditions accurately and ensure that any amendments are reflected in the relevant systems.
-    Review contractual terms and conditions, submit documentation to Underwriters for signature and highlight ambiguities, changes or missing information.
-    Check and process reinsurance accounts and claims information accurately and within agreed deadlines.
-    Clarify account and claims discrepancies directly with underwriters, claims experts, cedents and brokers, and follow issues through to resolution.
-    Independently manage an assigned portfolio of accounts and prioritize activities according to deadlines, materiality and outstanding items. 

-    Resolve recurring and moderately complex issues by applying established procedures, using sound judgement and proposing practical solutions.
-    Escalate new, complex or high-risk matters to the appropriate expert or manager, together with a clear analysis and recommended next steps.
-    Manage cash flow activities, including client bank-account setup, incoming and outgoing payments, and follow-up on pending payments and open balances.
-    Perform Internal Control System controls in accordance with relevant guidelines and proactively support Underwriters in the performance and documentation of controls.
-    Monitor client accounts and portfolio statistics using internal reports, perform data analysis and provide stakeholders with relevant reports and status updates.
-    Perform sanctions and embargo screenings in accordance with defined procedures and escalate potential matches or unclear situations to the relevant Underwriter, Compliance or Legal contact.
-    Ensure complete and accurate filing of underwriting, accounting and claims documentation in the Document Management System.
-    Maintain clear and professional communication with clients and other stakeholders, including participation in internal and external meetings or workshops as required.
-    Support internal and external audit activities by providing complete, accurate and timely information and documentation.
-    Contribute to process improvements by identifying recurring issues, control gaps or opportunities to simplify and standardize activities.
 

Required experience & competencies

Experience:
-    Relevant professional experience in insurance or reinsurance operations, technical accounting, underwriting support, claims, finance or controlling.
-    Limited reinsurance experience or, alternatively, strong insurance experience with a solid understanding of insurance contracts, accounting flows and operational processes.
-    Ability to manage an assigned portfolio with a good level of autonomy and to resolve discrepancies with internal and external stakeholders.
-    Good working knowledge of Microsoft Excel; familiarity with Power Query and reporting tools such as BusinessObjects, Power BI or Tableau is an advantage.
-    Good numerical reasoning, analytical and problem-solving skills, with strong attention to detail and accuracy.
-    Good written and spoken English; knowledge of an additional European language is an advantage.

Personal Competences:
-    Strong sense of reliability, ownership and responsibility.
-    Clear communication and effective collaboration with internal and external stakeholders.
-    Ability to organize priorities, meet deadlines and follow issues through to resolution.
-    Sound judgement and confidence to escalate complex or high-risk matters when required.
-    Self-motivation, flexibility and adaptability to change.
-    Curiosity and willingness to further develop reinsurance expertise.
-    Ability to work effectively in an international and multicultural environment.

Required education 
Bachelor's or Master's degree in Finance, Accounting, Economics, Business Administration, International Business or another relevant field, or equivalent professional experience.