Order to Cash Specialist with German-Remote

Short company description

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

With more than 5,000 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes domains such as: Finance & Accounting, Supply Chain, Trust & Safety, Customer Care, Insurance and Data-Tech-AI.

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iași, or remote from anywhere in Romania.  We offer our workforce a flexible work-life balance and enable them to work from the office, hybrid, or from home. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Care, Technical Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Requirements

Knowledge of working in SAP is an advantage

Bachelor’s degree in Economics, Commerce, Finance or similar field of study.

Proficiency in Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.

Knowledge of German language at a C1 level.

Previous work experience in ITC processes.

Responsibilities

In this role, you''''ll be responsible for all the activities related to I2C domain


Reconcile the agent account as per remittance provided by the account current agent

To post the amount on policy bill lines received from Agent for policy premium

Follow up with the agent on delinquent items and for the amount lying in suspense account

Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

Provide relevant process reports on a timely basis

Ensure adherence to established attendance schedules i.e. per predefined rosters

Ensure adherence to company policies and procedures

Coaching and grooming of team members to build a strong and efficient team

Good analytical and problem-solving skills

Ability to communicate verbally and through emails with businesses

Eye for Detail and High level of accuracy

Ability to prioritize effectively, be flexible as needs change

Positive attitude with a focus on continuous process improvement and an open mind to change

Proven ability to build effective working relationships with clients & internal stakeholders

Monthly salary offered

1550 - 1650RON