French Customer Support

Short company description

Requirements

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.
Are you proficient in English and French?
Can you work in the afternoon and night schedule?
Are you very skilled in using a computer?
If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. If you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.
Experience in related fields Customer Care is desired, but not mandatory.

Responsibilities

- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
- Offer customer support using different software applications.
- Record details of actions taken

Other info

CGS Romania is one of the largest support centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.

You will be attending training sessions in order to enrich your knowledge to be able to perform the job.

We also provide an attractive package (salary, performance bonuses, food coupons and other benefits)

In CGS Romania we appreciate performance, involvement, leadership skills, pro activity but most of all our employees. They represent the best asset of this company.

Join our enthusiastic and dynamic team for your professional development!

For more details please visit our site: www.cgscontactcenter.com