Marketing Operations Specialist

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Employer: Evalueserve
Domain:
  • IT Software
  • Marketing
  • Advertising
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Cluj Napoca
  • Updated at: 18.01.2022
    Remote work: On-site
    Short company description

    Evalueserve is a global professional services provider offering research, analytics, and data management
    services. We’re powered by mind+machine – a unique combination of human expertise and best-in-class
    technologies that use smart algorithms to simplify key tasks. This approach enables us to design and
    manage processes that can generate and harness insights on a large scale, significantly cutting costs and
    timescales and helping businesses that partner with us to overtake the competition.

    We work with clients across a wide range of industries and business functions, helping them to make
    better decisions faster; reach new levels of efficiency and effectiveness; and see a tangible impact on their
    top and bottom line.

    Requirements

    - University graduate and post-graduate (fields: Marketing, Informatic Economics, Communication, P.R.) or relevant experience in the field
    - Advanced level of English
    - Strong analytical skills and experience with reporting and data analysis
    - Ability to manage multiple projects at the same time in a fast-paced environment
    - Technically capable but with excellent communications and presentation skills, along with the desire to improve and automate processes
    - Mastery of MS Office tools (Word, Excel, Power Point)
    - Experience in sales operations and CRM systems (e.g. HubSpot, Salesforce etc) and integrating those systems with other technologies is considered a plus.

    Responsibilities

    - Act as an internal CRM Customer Success team to always improve and enhance user’s experience within our CRM system;
    - Be responsible for new joiners trainings and handle troubleshooting requests from CRM users;
    - Oversee the overall CRM activities and work closely with the Marketing team to ensure quality and timely results;
    - Segment and analyze prospect database to target campaigns;
    - Research, assess and implement new features to simplify existing processes;
    - Analyze marketing and sales data to develop insights and make recommendations on areas for optimization;
    - Improve data quality by monitoring our database performance; evaluate and resolve processing and workflow problems;
    - Assesses database performance by developing a protocol for measurement of results and identification of problem areas.
    - Create and maintain metrics reports on marketing and sales activities that detail their effectiveness and business impact;
    - Evaluate new technologies and add-on applications to improve and optimize sales team performance

    Other info

    What’s in it for you?

    - You will be part of a passionate global team
    - Project ownership
    - Competitive remuneration packages
    - Growth opportunities and certification programs
    - Private medical insurance at Regina Maria
    - Remote working and work from home bonus
    - Celebratory bonuses for special occasions
    - Meal tickets
    - Coursera access and Bookster subscription
    - Comprehensive EAP program
    - Engagement activities

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