Marketing Operations Specialist

Short company description

Evalueserve is a global professional services provider offering research, analytics, and data management
services. We’re powered by mind+machine – a unique combination of human expertise and best-in-class
technologies that use smart algorithms to simplify key tasks. This approach enables us to design and
manage processes that can generate and harness insights on a large scale, significantly cutting costs and
timescales and helping businesses that partner with us to overtake the competition.

We work with clients across a wide range of industries and business functions, helping them to make
better decisions faster; reach new levels of efficiency and effectiveness; and see a tangible impact on their
top and bottom line.

Requirements

- University graduate and post-graduate (fields: Marketing, Informatic Economics, Communication, P.R.) or relevant experience in the field
- Advanced level of English
- Strong analytical skills and experience with reporting and data analysis
- Ability to manage multiple projects at the same time in a fast-paced environment
- Technically capable but with excellent communications and presentation skills, along with the desire to improve and automate processes
- Mastery of MS Office tools (Word, Excel, Power Point)
- Experience in sales operations and CRM systems (e.g. HubSpot, Salesforce etc) and integrating those systems with other technologies is considered a plus.

Responsibilities

- Act as an internal CRM Customer Success team to always improve and enhance user’s experience within our CRM system;
- Be responsible for new joiners trainings and handle troubleshooting requests from CRM users;
- Oversee the overall CRM activities and work closely with the Marketing team to ensure quality and timely results;
- Segment and analyze prospect database to target campaigns;
- Research, assess and implement new features to simplify existing processes;
- Analyze marketing and sales data to develop insights and make recommendations on areas for optimization;
- Improve data quality by monitoring our database performance; evaluate and resolve processing and workflow problems;
- Assesses database performance by developing a protocol for measurement of results and identification of problem areas.
- Create and maintain metrics reports on marketing and sales activities that detail their effectiveness and business impact;
- Evaluate new technologies and add-on applications to improve and optimize sales team performance

Other info

What’s in it for you?

- You will be part of a passionate global team
- Project ownership
- Competitive remuneration packages
- Growth opportunities and certification programs
- Private medical insurance at Regina Maria
- Remote working and work from home bonus
- Celebratory bonuses for special occasions
- Meal tickets
- Coursera access and Bookster subscription
- Comprehensive EAP program
- Engagement activities