Technical Support Engineer with Spanish
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Angajator: | Valoris Center |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 08.02.2019 |
Remote work: | On-site |
La Valoris Center apreciem performanța, proactivitatea, abilitățile de leadership, dorinta de progres si mai presus de toate pretuim oamenii.
Angajatii nostri reprezintă cel mai bun atu al companiei.
Requirements:
- Advanced Windows troubleshooting skills;
- MAC OS and Android concept knowledge;
- Networking communication protocols knowledge would help
- Previous exposure to Antivirus and Malware functionality would be a huge plus.
Responsibilities:
- Offers Technical Support service via email and remote sessions in order to ensure the business objectives.
- Will be working mostly with Microsoft OS, but also on MAC and Android platform.
- Approaches and solves requests arrived via the dedicated support channels
- Shares technical information about the products with the other teams involved;
- Acquires complete information in order to escalate complex issues to the upper tiers;
- Build, assimilate, implement, audit and improve working procedures;
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