Infrastructure Cloud Engineer
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We are one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world.
Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs.
•Knowledge of Managed Service Telecom Operations Practice
•Presentation & Communication Skills
•Problem Solving and strategic thinking
•Delivering Results & Meeting Customer Expectations
•Working with People
•Creating & Innovating
•Applying Expertise and Technology
Minimum Qualifications & Experience Requirements:
•Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience
•1 year of experience in a Telecom Environment or at least 3-5 years of work experience in a relevant field (system administration, IT helpdesk support)
•3-5 years of hands-on experience in administrator experience in UNIX operating systems (SUSE Linux Enterprise, Red Hat Enterprise Linux), TCP/IP networking, DNS, hardware knowledge (Sun, HP), shell scripting; interactions and experience in managing a Windows environment (AD administration, certificate authorities, file shares, DNS
•2 years hands-on experience with virtualization and cloud technologies
•Experience in customer support
•Virtualization technologies, hypervisors: VMWare vSphere, NSX, RH KVM, Citrix XenServer, Microsoft HyperV
•Orchestration and container tools: Docker, Ansible, Openshift, vCloud Director
•Incident, Problem and Change management experience on the above components
•Linux/Unix Administration (various distributions): RedHat, Debian, SUSE, CentOS, Ubuntu
•Shell scripting experience (any other scripting experience in Perl, Python will make a difference)
•Datacenter management experience (power calculations, cooling, datacenter/server room design)
•Capacity and performance experience
As a Cloud Infrastructure engineer, you will have ownership over the operational tool environment hosting the tools needed to measure, alert and facilitate access to the customer’s network which provides services for 22 mobile network operators at global level. Your duties will include
•Solving incidents during the normal operation of the farm
•Ensure the availability of the farm, by implementing or proposing the purchase of tools which support the objective (backup, virtual switching/routing, orchestration, automated deployment of new virtual machines)
•Conduct investigation, studies and propose new model/purchases for optimizing the load and improve the operation of the current farm
•Contribute to the design and deployment of new local points of presence for the own environment in different locations around the globe, if local conditions impose it.
•Participate in the evaluation of new cloud operation providers for own infrastructure of for the entire platform
•Assess and correct, if needed, the estimations for hardware purchasing across the plaform
•Study, assess, implement new monitoring/capacity/performance/reporting tools which will support the operational teams
•As during this year, the entire operational infrastructure will be internalized, you will have the opportunity to implement your ideas to a great extent for building this new infrastructure from ground up.
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
•2nd Level Incident Management
•2nd Level Assurance Support Activities
To ensure professional growth, Ericsson offers a stimulating work experience that allow you to acquire the knowledge and skills necessary to reach your career goals. In the Romanian Center we are well known for providing:
Modern, energetic, global working environment
Access to latest technology and ability to work to develop new tools and showcase your bright ideas
Opportunities for continuous learning & professional growth and promotion
Work in a dynamic company along with the smartest people in the industry
Comprehensive benefits package: including premium healthcare & gym subscriptions
Opportunity to be an active part of the community via Brand Ambassadors, CSR Activities, Sports Teams etc. which Ericsson is supporting
Work from Home and Flexible and Remote Working Hours
Did you know that more than half the people in the world now have a mobile phone? That's 5 billion people! It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson enables innovative ways of doing business and shaping the future together, as well as a renewed approach to global challenges such as education, healthcare, climate change and our use of natural resources.
We are undergoing a continuous transformation process to achieve our Networked Society goal. Together, in Romania we create a culture of innovation, constantly transforming to find new ways of working. Thanks to our employees’ curiosity, determination and proactive approach, our technologies have transformed and shaped the future. Opened in 2007, the Global Site in Bucharest is one in only four all over the world, the only one situated in Europe and a vital component in Ericsson’s global services organization. On a day to day basis, the Center services global customers across the globe, managing networks that, together, enable 200 million subscribers to communicate. The Romanian site currently counts on a team of 1,900 strong professionals and enthusiastic young specialists and is developing constantly to meet customer needs. We are passionate about social causes (having a strong Brand Ambassadors Team) and sports (over 20 teams participating in major competitions). Find out more about us and our story in Romania on ourpeopleourstory.ro.