Order Management with Russian/English in Timisoara

Angajator: Wipro Ltd.
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Actualizat la: 16.08.2018
    Scurta descriere a companiei

    Everyday at Wipro Ltd. is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    Cerinte

    - University graduate
    - Experience in Supply Chain/Logistics and in SAP is preferred
    - Computer (internet, MS Office package)
    - Foreign languages (both written & spoken) - English, Russian
    - Good verbal & written communication skills
    - Good analytical & synthesis skills
    - Good working knowledge of MS Office (especially Excel)
    - Good Customer relationship capacity
    - Problem solving oriented
    - Self confidence & independence in decision making
    - Punctuality & Flexibility
    - Team work capability

    Responsabilitati

    Management of all incoming requests / orders
    - Management of the backlog (orders and orders related requests)
    - Addressing all written / verbal requests and complaints received from the Customer
    - Process improvements proposals / implementation

    Customer Operational Support:
    - Manages Customer relationship through providing daily operational support
    - Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
    - Keeps Customer informed of progress at all stages

    Transaction Processing:
    - Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
    - Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations
    - Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues
    - Analyzes operational data, identifies root causes of (repetitive) issues and drives corrective actions for the current activity

    Alte informatii

    Benefits:

    Great career opportunity with a leading international outsourcing company
    Opportunity of personal development in a multinational working environment
    Competitive salary with attractive set of social benefits
    Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
    Personal and professional development through a variety of training programs (hard/soft skills)

    If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.
    However, if you are not interested but you know other people who might be, don't hesitate to suggest them to apply.