NOC Front Office Engineer

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Employer: Huawei Enterprise Romania GSC
Domain:
  • Customer Support - Client Service
  • Engineering
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 09.06.2019

    Huawei Enterprise Business Group is glad to welcome you, a young capable engineer, to join our team of NOC Engineers for the IP and Wireless LAN product line. You have the chance to join a team of enthusiastic people who want to build a strong connected, well instructed and customer focused team that will monitor and troubleshoot the incidents that occur on the IP and IT networks.

    Responsibilities:
    - Monitoring and troubleshooting the incidents that occur on the IP and IT networks;
    - Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
    - Effectively utilizes moderate to complex lab setups to recreate and solve problems;
    - Acts as a technical expert and provides support on a world-wide basis;
    - Interacts across TAC teams and development teams at peer level.

    We request:
    -    University diploma or terminal year student;
    -    Basic theoretical knowledge of TCP/IP, Routing and Switching, Wireless LAN, Network Monitoring System, programming basics (Java, PHP), basic bash scripting;
    -    Availability to work in shifts;
    -    Previous work in the Customer Support Service area would be an advantage;
    -    IP Certifications (CCNA, JCNA, HCNA) would be an advantage;
    -    Good English skills;
    -    Any of the following languages: French, Spanish, Italian, German, Polish, Turkish.

    Offer:

    • Motivational salary package and annual performance bonus;
    • Gym discounts;
    • Private Medical Insurance discounts;
    • Paid 4 hours leave per month;
    • Flexible work schedule;
    • Opportunity to work on shifts;
    • Weekly fruit day;
    • Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
    • Life time learning environment and tools;

     

    Only suitable candidates will be contacted!

     

     

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