Marketing Specialist

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Angajator: TELUS International
  • Customer support - Client service
  • Marketing
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 25.04.2017
    Scurta descriere a companiei

    TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

    The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries.

    The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at:”


    TELUS International is looking for an amazing Marketing Specialist to provide strong and energetic support in the implementation of marketing campaigns and business events.


    One year marketing experience, ideally in B2B organizations
    Experience in managing marketing tools such as HubSpot, Salesforce, etc. would be a plus
    Proficient English written communication skills as marketing materials will be produced in English (German or French or Italian would be a plus)
    Advanced knowledge of Microsoft Excel
    Strong analytic and reporting skills
    Strong interpersonal and organizational skills
    Ability to work independently with minimal direction, while also functioning and contributing as part of a team
    Attention to detail


    Specific responsibilities:

    Marketing campaigns:

    Implement email marketing campaigns for the EMEA market, working very closely with the Sales and Marketing teams
    Launch campaigns for relevant target groups (includes working with the graphic designer for the campaigns’ creative requirements and working with database)
    Measure the campaigns’ ROI
    Analyze campaign performance and suggest improvements
    Liaise with the Sales team to find out their exact event requirements
    Produce A-Z proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
    Research venues, suppliers and contractors, negotiate prices and hire
    Manage all events logistics (e.g. example, venue, catering, travel) including the coordination of suppliers
    Work with Sales and Marketing teams to advertise and promote the event
    Manage all pre-event planning (e.g. organizing guest speakers)
    Troubleshoot on the day of the event to ensure that all runs smoothly
    Produce post-event evaluation
    Stay informed about upcoming events in the outsourcing industry

    Alte informatii

    We offer:

    Stable job – we offer permanent labor contracts
    Multilingual exposure – we serve international clients daily – join us and improve your spoken and written language skills with native speakers
    Positive environment – we care about the well-being of our employees, invest in their development, encourage fun and team building initiatives
    Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us!
    Private medical insurance coverage – we work with one of the best suppliers, Regina Maria Medical Center where you will benefit from a Professional package
    Meal tickets shall be granted monthly
    Special discounts provided by our partners in different industries (Banking, Telecom, Gym & Fitness)