Customer Support Agent (Portuguese & English)

Angajator: HELPLINE
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Timisoara
  • Actualizat la: 15.01.2018
    Scurta descriere a companiei

    Cerinte

    Spoken languages: fluent in Portuguese and English.

    Previous customer care experience.

    Customer orientation , analytical skills and team spirit.

    Availabilty to work in day shifts

    Responsabilitati

    Main activities :

    - Provide first line support with accurate and creative solutions to customer problems

    - Research, resolve, and respond to general issues received via phone calls and e-mails from customers

    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

    - Demonstrate excellent customer service at all times


    Alte informatii

    What we offer:

    Financial package: salary, meal tickets, Regina Maria medical insurance

    2 weeks training, language classes

    Central building offices