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English Customer Care - Brasov
This job is no longer active!View all job-urile CGS Nexus Romania active.View all job-urile English Customer Care - Brasov active on Hipo.roView all job-urile in Others active on Hipo.roView all job-urile in Customer Support - Client Service active on Hipo.roView all job-urile in Sales active on Hipo.ro |
| Employer: | CGS Nexus Romania |
| Domain: |
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| Job type:: | full-time |
| Job level: | Student/Absolvent |
| Location: |
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| Updated at: | 19-08-2016 |
| Remote work: | On-site |
Short company description
Requirements
We are in the business of helping people: we resolve customer questions, complaints and requests via telephone. Are you proficient in English ? Can you work in the afternoon and night schedule? Are you very skilled in using a computer? If so, we are glad to meet you!
We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. If you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.
Experience in related fields Customer Care is desired, but not mandatory.
Responsibilities
- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
- Offer customer support using different software applications.
- Record details of actions taken
