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Portuguese Customer Support

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Employer: CGS Nexus Romania
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Sales
    • Job type:: full-time
    Job level: Student/Absolvent
    Location:
  • BUCURESTI
    • Updated at: 23-04-2016
    Remote work: On-site

    Short company description

    Requirements

    � Proficient in Portuguese and medium English skills
    � Able to work independently and efficiently to meet deadlines;
    � Self motivated, detail-oriented and organized;
    � Experience with hardware and software issues;
    � Excellent communication (oral and written), interpersonal, organizational, and presentation skills

    Responsibilities

    � Provide client support and technical issue resolution via phone and e-mail
    � Installing and configuring computer hardware operating systems and applications;
    � Troubleshoot system and network problems and diagnosing and solving hardware/software faults;
    � Provide support, including procedural documentation;
    � Respond within agreed time limits to call-outs;
    � Work continuously on a task until completion (or referral to third parties, if appropriate);
    � Prioritize and managing many open cases at one time;
    � Establish a good working relationship with customers and other professionals

    Locuri de munca Customer support - Client service
    Locuri de munca IT Hardware
    Locuri de munca Vanzari
    Locuri de munca CGS Nexus Romania ( 0 )