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IT Customer Service Associate with Polish
This job is no longer active!View all job-urile Accenture active.View all job-urile IT Customer Service Associate with Polish active on Hipo.roView all job-urile in Customer Support - Client Service active on Hipo.roView all job-urile in IT Software active on Hipo.ro |
| Employer: | Accenture |
| Domain: |
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| Job type:: | full-time |
| Job level: | 0 - 1 an experienta |
| Location: |
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| Updated at: | 06-06-2019 |
| Remote work: | On-site |
Short company description
Accenture is a leading global professional services company helping the world’s top businesses, governments, and organizations build their digital core, reinvent with data and AI, optimize operations, and accelerate growth. We are a talent‑ and innovation‑led company of approximately 779,000 people in more than 120 countries.
We’ve made 15 consecutive appearances in Fortune’s 100 Best Companies to Work For, reflecting our commitment to putting people first.
Requirements
• University degree or in progress;
• Fluency in Polish and English Language;;
• Strong oral and written communication skills;
• Self-Motivated, positive attitude and approach;
• Accepts responsibility as an individual and works well within a team.
Responsibilities
• Customer Service agents support end user in day by day operations with specific applications;
• Take in charge the calls, collect information applying check list;
• Classify requests and give initial support ;
• Research of required information using available resources, user guides and match complaints with Known Errors and Problems;
• Support in using application functionalities, identification of possible workaround.
