SNOW Developer

Short company description

Why we’re different:

At Capgemini, we help organizations across the world become more agile, more competitive and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.


Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.

Requirements

Choosing Capgemini means choosing a company where you will be empowered to shape your career the way you want, supported and inspired by a collaborative global community, and able to reimagine what’s possible.

Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, inclusive future.
• 3+ years of hands-on experience in ServiceNow development.
• Excellent communication skills and ability to work with global stakeholders
• Proactive mindset with a focus on continuous improvement
• Bachelors degree in Computer Science, IT or related fields;
• English and Romanian- advanced level

Responsibilities

• Overall ServiceNow Architecture and Roadmap to be with Vendor
• Responsible /Accountable with client consulted and approving.
• Configure, customize, maintain and enhance ServiceNow applications and modules according to business requirement
• Develop and maintain custom applications, UI policies, business rules, UI actions, client scripts, and workflows
• Manage user accounts, including creating, updating, and deactivating accounts as necessary
• Assign roles and permissions within ServiceNow to users for appropriate access levels
• Resolve incidents related to ServiceNow functionality and performance
• Investigate and diagnose ServiceNow related problems, working to find root causes and implement solutions
• Manage and control changes to the ServiceNow platform, providing minimal disruption to service
• Perform regular ServiceNow system maintenance tasks such as backups, performance tuning, and monitoring
• Configure and maintain ServiceNow integrations with other systems and third-party applications
• Manage ServiceNow API integrations, enabling secure and efficient data exchanges
• Handle ServiceNow solution tickets for support requests implementation
• Coordinate with the “ServiceNow Hi Support team” to address ServiceNow product-related issues
• Monitor, alert and action ServiceNow issues
• Perform ServiceNow system administration activities, including monitoring system availability, user and data administration, and instance cloning
• Coordinate plan, prepare, test, and deploy ServiceNow upgrades to production with ServiceNow and Client
• Conduct ServiceNow upgrade regression and UAT testing
• Deliver and Maintain ServiceNow data and configuration integrity by managing data imports, exports, and transformations
• Review, assess, enable new contracted ServiceNow capabilities within Client approved budget
• Maintain and enhance existing service catalog items and integrations enabling reliable and efficient operations, automation, and data exchange

Other info

Why you’ll love WORKING HERE

• Flexible and dynamic work environment involving teams spread across different global locations;
• Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
• Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
• Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).

Capgemini is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

About Us
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design,
engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Benefits

• Special events bonus (ex: Easter, Christmas)
• Medical subscription
• Life insurance
• Trainings
• Courses
• Certifications
• Bookster subscription
• Choose your benefits within a maximum budget
• Extra days off
• Parties / company events
• Laptop
• Fun / Relax Area
• Meal vouchers