Order Fulfillment Specialist

If you are a Order Fulfillment Specialist professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Cluj, Romania. In this role, you will be responsible for scheduling and rescheduling customer orders in accordance with customer requirements, material availability, and production capacity. You will work closely with Supply Chain, Customer Service, and other cross-functional teams to support on-time delivery, optimize order fulfillment processes, and enhance the overall customer experience while contributing to continuous improvement initiatives. In This Role, Your Responsibilities Will Be:

• Schedule unconfirmed orders using available planning and scheduling tools. 
• Collaborate with Supply Chain teams to schedule overdue order lines and support timely order fulfillment. 
• Update planned production orders based on the arrival of missing materials and convert them to confirmed customer orders. 
• Monitor open order backlog and maintain accurate customer order information. 
• Proactively follow up on delayed orders to support on-time delivery and delivery performance targets. 
• Communicate production delays and relevant order updates to sales offices and key stakeholders. 
• Expedite orders in response to customer requirements and business priorities. 
• Partner with Customer Service teams to facilitate order changes when required. 
• Create delivery notes when material is available in stock.
• Identify process gaps and contribute ideas that improve efficiency, quality, and customer satisfaction.
   

Who You Are:You focus on building strong customer relationships and delivering customer-centric solutions. You consistently achieve results, even in challenging situations, while balancing competing priorities. You adapt effectively when faced with uncertainty and changing business demands. You build partnerships and work collaboratively with others to meet shared objectives while communicating clearly and effectively with diverse stakeholders.
 For This Role, You Will Need:

• 4+ years of experience in a supply chain environment.
• Advanced English language proficiency. 
• Proficiency in Microsoft Office applications. 
• Experience working with SAP. 
• Strong organizational, planning, and prioritization skills.
• Ability to manage multiple activities while maintaining accuracy and attention to detail. 
• Effective communication and collaboration skills with a customer-focused mindset. 
• Ability to analyze fulfillment challenges and support timely resolution through cross-functional teamwork.

 Preferred Qualifications That Set You Apart:

• Previous experience as a Planner or within a production planning environment. 
• Experience working in a manufacturing or industrial environment. 
• Continuous improvement mindset with a passion for identifying and implementing process enhancements.

 Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.