Accounts Receivable with Portuguese-Hybrid Iasi

Short company description

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

With more than 5,000 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes domains such as: Finance & Accounting, Supply Chain, Trust & Safety, Customer Care, Insurance and Data-Tech-AI.

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iași, or remote from anywhere in Romania.  We offer our workforce a flexible work-life balance and enable them to work from the office, hybrid, or from home. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Care, Technical Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Requirements

Minimum Qualifications  

High school diploma required; university student or graduate preferred (Economic studies are an advantage)  
Proficiency in Portuguese at C1 level 
Good communication in English  
Familiarity with Microsoft Excel

Preferred Qualifications  

Previous experience in a multinational or corporate environment  
Strong interpersonal and stakeholder management skills  
Proven ability to handle complex issues and drive process improvements  

Responsibilities

Monitor customer accounts and follow up on overdue payments.

Process and apply incoming customer payments accurately.

Resolve payment discrepancies, deductions, and unapplied cash.

Maintain accurate customer account and transaction records.

Support account reconciliations and reporting activities.

Communicate with customers and internal teams to resolve issues.

Ensure compliance with company policies, procedures, and SLAs.

Assist with month-end activities and process improvement initiatives.

Monthly salary offered

1000 - 1100EUR