Senior Accounts Payable Associate with German-Hybrid Iasi

Short company description

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

With more than 5,000 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes domains such as: Finance & Accounting, Supply Chain, Trust & Safety, Customer Care, Insurance and Data-Tech-AI.

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iași, or remote from anywhere in Romania.  We offer our workforce a flexible work-life balance and enable them to work from the office, hybrid, or from home. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Care, Technical Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Requirements

•Knowledge of working in SAP is an advantage
• Bachelor’s degree in Economics, Commerce, Finance or similar field of study.
• Proficiency in Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.
• Knowledge of German language at a C1 level

Responsibilities

Manage and resolve vendor and employee inquiries related to Accounts Payable processes.

Serve as the primary escalation point for complex payment, account, and supplier issues.

Monitor and prioritize helpdesk tickets to ensure timely resolution and SLA compliance.

Collaborate with Finance, Procurement, Treasury, and business stakeholders to resolve cases efficiently.

Provide guidance on AP policies, procedures, and systems to internal and external customers.

Track helpdesk performance metrics and identify opportunities for process improvement.

Maintain accurate documentation and ensure compliance with internal controls and audit requirements.

Support training, knowledge sharing, and continuous improvement initiatives within the team.

Build and maintain positive relationships with suppliers through professional and customer-focused support.

Process and validate supplier invoices accurately and in accordance with company policies.

Monthly salary offered

1000 - 1100EUR