Accounts Payable Associate with German-Hybrid Iasi

Short company description

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

With more than 5,000 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes domains such as: Finance & Accounting, Supply Chain, Trust & Safety, Customer Care, Insurance and Data-Tech-AI.

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iași, or remote from anywhere in Romania.  We offer our workforce a flexible work-life balance and enable them to work from the office, hybrid, or from home. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Care, Technical Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Requirements

• Bachelor’s degree in Economics, Commerce, Finance or similar field of study.
• Proficiency in Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.
• Knowledge of German language at a C1 level

Responsibilities

Carry out all reporting requirements accurately and within the specified time scales;  

Sending remittance advices to suppliers; 

Search for relevant information in the system;  

Create case/sending e-mail and tracking them till closure; 

Contact Suppliers for resolution of queries;  

Resolution of suppliers queries, major discrepancies, clarification with regards to rejected payments;  

Provide resolution/feedback regarding queries in an accurate and timely manner (using E-mail, telephone or any other available tools); 

Provide information on status of invoices, relevant contact information (telephone, fax); 

Provide support to the Processing team; 

Proactive controls for avoidance of future errors; 

Vendor reconciliation and reporting;  

Debit balances for supplier, if required; 

Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set; 

Chasing vendors for balance confirmation and/or for clarifications needed; 

Understand query raised by internal/external stakeholders; 

Routing out of scope issues to internal teams for further resolution; 

Reading and learning the standard operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader; 

Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team. This may also involve multi-skilling across transaction processing. 

Monthly salary offered

910 - 1000EUR