Knowledge Manager @NTT DATA

What you'll be doing

• Playing a vital role in managing knowledge assets related to service infrastructure, IT systems, cloud transition, and data exchange platforms. 
• Overseeing documentation of transitions, capturing lessons learned, and ensuring knowledge assets are well-organized and easily accessible.
• Promoting collaboration and continuous learning through knowledge-sharing processes and tools.
• Gathering feedback, identifying knowledge gaps, updating existing materials, and managing the retirement process for outdated information.
• Developing KPIs, assessing knowledge management practices, and reporting outcomes to stakeholders.
• Fostering a culture of innovation by implementing best practices and aligning knowledge management with organizational strategies.
• Managing and maintaining IT infrastructure to ensure high availability, scalability, and security.
• Leading cloud migration initiatives, developing adoption strategies, and ensuring compliance with EU regulations and standards.
• Overseeing development, deployment, and integration of IT systems while monitoring performance and implementing improvements.
• Managing secure data sharing platforms, ensuring integrity and confidentiality while enforcing data governance policies.
• Establishing cybersecurity protocols, conducting security assessments, responding to incidents, and ensuring robust security practices within knowledge management.

What You'll Bring Along

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum 5-10 years of experience in IT service management, cloud computing, and cybersecurity, with a proven track record in knowledge management and digital transformation projects.
• Strong understanding of IT infrastructure, cloud technologies, and cybersecurity principles.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities effectively.
• Proficiency in knowledge management tools and platforms.
• Certifications – ITIL, CISSP, or other relevant certifications are highly desirable.
• Excellent command of both spoken and written English while knowledge of other EU languages is considered an asset.

What’s in it for you

• New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
• Pick your working style: choose from Remote, Hybrid or Office work opportunities
• Early bird or night owl? Our projects have different working hours to suit your needs
• Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
• We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you
• A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
• Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families

Make this the place you grow

Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.