Accounts Receivable Specialist (Insurance) with French

Short company description

ALD Automotive & LeasePlan unveil Ayvens, our new global mobility brand which unites the two companies together under a single common brand. This new brand represents another strategic milestone in the company’s development to become the leading global sustainable mobility player.
With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
At ALD Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.

Requirements

Job requirements:

Analytical and problem-solving skills;
Attention to detail and accuracy;
Ability to manage multiple cases and meet deadlines;
Effective written and verbal communication skills; (English.French)
Strong organizational and administrative skills;
Customer-oriented approach;
Ability to work with insurance policies, claims documentation, and claims management systems.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.

Responsibilities

Responsibilities:

Process informational requests and maintain accurate claim references and records
Responding to standard insurance-related queries
Ensure accurate and timely communication with internal and external stakeholders
Review, qualify, and standardize incoming requests.
Identify the relevant claim file, responsible manager, and request type.
Perform pre-opening activities within claims management systems.
Ensure proper record keeping and document management.
Support the pre-opening and administration of claims involving third parties.
Open claims and send acknowledgements of receipt for claims without third-party involvement.
Report claims to insurance companies and ensures timely transmission of supporting documentation.
Manage claim follow-ups and reminders to ensure progress and resolution.

Other info

As a member of our team, you will benefit from:

25 days of annual leave;
1 sick day/year;
1 day off for your birthday;
Family Private healthcare subscription at Sanador/Regina Maria ;
Monthly budget in Benefit Platform;
Holiday gifts for Easter, Christmas through Benefits Platform;
Loyalty bonus at 3 and 5 years seniority in company;
Special events bonus (marriage, child birth, other);
Opportunities and trainings for ongoing professional growth and career advancement;
Hybrid work setup - 3 days/week in the office (Timpuri noi metro station);
Discounts for dental care from Edent clinic;
Massage in the office on Tuesday and Wednesday.