SERVICE MANAGER - HVAC

Short company description

Grafton Recruitment companie fondată în 1982, este una dintre companiile de top în furnizarea de soluţii de recrutare şi este una dintre cele mai mari firme independente din Europa care activează în domeniul plasării de personal în toate sectoarele economice private şi de stat.

Având deschise 70 de birouri în 17 ţări, reţeaua noastră de consultanţi oferă suport adaptat condiţiilor locale şi susţinut de o capacitate internaţională impresionantă.

Requirements

- Minimum 5 years experience on a technical manager role in HVAC engineering;
- Strong commercial orientation;
- Technical university degree in HVAC;
- Excellent interpersonal, leadership, and communication skills;
- Fluent English language.

Responsibilities

- Monitoring the execution vs. Annual Operating Plan objectives, based on the key business metrics: revenue, gross profit and operating income;

- Supervizing the service sales team, ensuring that they develop long-term customer relationships, maximizing account penetration and
customer retention with building owners;

- Managing the service fulfillment team and its processes with the goal of operational excellence;
- Optimiziting the Backlog for the country and manages the forecast;
- Improving customer satisfaction index, investigating concerns, implementing corrective actions and communicating with customers and staff as needed.

Other info

Company offers real challenges, a lot of work, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.