Customer support in French and English-Night Shift (Remote)

Employer: TELUS International
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 19.04.2024
    Remote work: On-site

    If you live in any town/city in Romania and you want to work from home, check the conditions below:

    • French and English Level B2 (medium in spoken)
    • Willing to work full time on shifting schedules, afternoon, evening and night shifts
    • Basic computer and internet navigation skills
    • Good communication skills with strong customer focus
    • Strong problem solving and troubleshooting skills
    • Experience in thе Wireless or Telecom sector may be an advantage and adapt to new ones
    As a Customer Support Agent:
    • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
    • You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
    • ​​​​​​​You’ll be the face of some of the world’s top brands!

    We offer:
    • Work from anywhere in Romania
    • Above-average fixed salary, performance and tenure-based bonuses, depending on the position
    • Monthly meal tickets
    • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
    • Private medical subscription coverage
    • Extra health benefits: special discounts for dental care and optical services with our partners
    • Reimbursement for your public transportation subscription, after the trial period (if you work from office)
    • Gym subscription reimbursement, after the trial period
    • Free subscription to the Bookster virtual library
    • Dedicated psychologist available for free sessions (online or face to face)
    • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
    • Paid training and international career opportunities
    • Multilingual exposure - improve your spoken and written language skills
    • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all

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