FRENCH Pre-employment language training (free)

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

To get onboarded in TELUS Language Academy, you should have:

-A basic, beginner level of French

-A medium or advanced level of English

-Genuine interest to improve your French skills and a positive, can-do attitude to go with it

-Availability to work on an afternoon night shifts job after graduating TELUS Language Academy

What is TELUS Language Academy?

TELUS Language Academy is a free, intensive pre-employment program aimed at developing the French language skills of the candidates who apply for a position at TELUS International Europe.

Throughout the training period, you will benefit from a fixed-term employment contract.


Format of the training:

This is an intensive program running for 5 weeks, 8 hours per day, Monday to Friday.

The 200-hour training includes weekly presentations, recaps, simulations and final exams.


Performance criteria at the end of the course:

- Accuracy and fluency in French

- French grammar skills, both in writing and speaking

- Proper pronunciation

- Communication skills with native speakers