Mood Media

Industrie: Publicitate & Media


Mood Media is the global leader in elevating customer experiences.
Romania is Mood’s Service Center, providing support for Mood Europe and Mood U.S.
We count on our hardware and software products to propose the best In-Store Marketing strategy to our clients. Behind any technology, there are the people who manage it and provide support for it.

Mood Romania is a key entity for Mood International. With over 340 employees, our Service Center ensures a perfect interface for our mission and our skills.

We have multiple and diverse departments, so you can be sure to find your match, according to your skills. For complete job descriptions and open positions, look for Mood on the Hipo website!
Or send us your resume at:!


The Client Support Department was created in 2005, and started with 5 people. With a history of more than 10 years, it reached 200 people in 2017, with more plans for continued growth. It is the first line of support for Mood’s clients in France, Germany, Italy, UK, The Netherlands and United States. 

What are we looking for?

  • Fluency in English / French / German / Italian / Dutch / Spanish
  • Very good computer skills and MS Office applications
  • Fast learner and team player


The Credit Control team is made up of 58 Credit Controllers & Order to Cash Specialists, supporting 5 European countries: UK, France, Germany, The Netherlands and Belgium, and the US. The team is responsible for proactively contacting all customers within the assigned portfolio, ensuring that invoices are approved for payment within agreed terms, ensuring that all queries are promptly investigated and resolved.  

What are we looking for?

  • Fluency in English / French / German / Dutch
  • Ability to multi-task and think critically
  • Ability to manage time appropriately and re-prioritize when focus changes
  • Obtain payment from client in the form of credit card, bank transfer, check or promise to pay
  • Accurately entering date in ERP System
  • Excellent knowledge of MSOffice applications


The department consists of two teams: The Messaging team is responsible for scheduling audio messages & video content on Mood’s players for clients in Romania, France, Germany, UK, Denmark, Sweden, Belgium and The Netherlands. Tasks are performed on multiple Mood content management platforms. The Site Administration team is responsible for site configuration in Mood’s internal databases for France, Germany, UK, The Netherlands; user creation for clients; data inputting and updating.

What are we looking for?

  • The ability to analyze and synthesize, meticulous and quality oriented, proactive, well organized, responsible, good time management skills.
  • Competence in finding, manipulating, managing and interpreting data, including not just numbers but also text and images.
  • Working knowledge of networking technologies and a basic understanding of network configuration (IP, Mask, Gateway, DNS).


The Sales Department is running since 2002 and manages Mood clients on the Romanian market. For over 15 years, we have been the market leader for In-Store Marketing solutions for the Romanian retail and hospitality sectors. Mood is the local partner with a global experience. We provide music, visual and scent solutions for big local chains such as: Dacia, Nissan, Renault, McDonald’s, AnaPan, Melkior, H&M, Maxbet, Cora, Mega Image, Best Value, Mobexpert, Douglas, C&A, H&M, Calvin Klein, Nike, Converse, Folli Follie. And multiple single-sites such as shopping malls, hotels, restaurants, cafes.

What are we looking for?

  • As Key Account Manager, you are required to manage client relationships, create in-store content and strategies and multiply the presence of Mood solutions on the local market.
  • Minimum three years experience in B2B sales and previous experience in Account Management are required. We are focusing on candidates with very good communication and presentation skills and the ability to build and maintain solid client relationships.



A very small but dedicated team of 5 people, vital to the daily work of all the other departments, ensuring that all systems are up and ready, including all music servers in Europe and Asia, and all development platforms in Romania.

What are we looking for?

  • Linux and Windows server administration
  • Databases (MySQL, MS SQL)
  • Scripting languages
  • TCP/IP networking



The Software Development Department,  known as Bucharest Product and Support Team (BPST) is the most important part of Mood Media European Delivery (MMEUD), involved in product developments on both Music and Visuals while maintaining, integrating and adjusting, where possible, the European Data Flow. In its quest for delivering value and keeping standard quality, the BPST team has 30 members capable to dynamically adjust and address new challenges, handle priorities within its capability boundaries, eliminate immediate risks and add substantial value to Mood products.

What are we looking for?

  • Software project management
  • Programming: android, NET/C# , SoC
  • QA Testing


The department is handling hardware preparation and delivery for all Mood audio-video devices in Europe, Middle East and Asia.

What are we looking for?

  • Basic knowledge of Linux and networking
  • Medium English skills with focus on technical terminology
  • Basic PC architecture
  • Focused and thorough


The Account Retention Department is responsible and accountable to retain and update our solutions for existing Mood accounts. These clients make up the majority of Mood's client base and consist of clients from one to multiple locations.  

What are we looking for?

  • Fluency in English / French / German / Dutch
  • Must demonstrate a solutions oriented mindset
  • Must possess an entrepreneurial spirit with a self-directed attitude
  • Must be able to clearly articulate a value proposition to a client or prospect
  • Two or more years in customer service or account management a plus
  • Excel, Word proficient; working knowledge of Oracle a plus 
  • Excellent listening, verbal and written skills
  • Demonstrated customer service and relationship building skills
  • Excellent follow-up skills and behaviours


The Accounts Payable MINT & US team is responsible for managing and processing  corporate invoices for This includes (but is not limited to) sorting mail, filing, data entry and answering emails and phone calls from clients (internal & external).

What are we looking for?

  • Fluency in English / French / German / Dutch
  • Good problem-solving, judgement and decision-making skills
  • Strong analytical skills with exceptional written and verbal skills
  • Ability to establish and maintain effective working relationships with co-workers, managers and other stakeholders
  • Ability to adapt in a fast-paced and constantly changing environment
  • Full working knowledge of Microsoft Office Professional tools, including Word, Excel and PowerPoint
  • Ability to communicate effectively both orally and written
  • The ability to manage multiple tasks
  • Knowledge of Oracle ERP
  • Have a minimum of 2 years' experience in Accounts Payable or similar financial role.

Do you want to work with people that are passionate about their job?

We are dedicated to hire the best professionals and to take care of them.

Here is just a taste of what Mood can offer you!

  • Professional, multicultural, open and friendly working environment
  • Opportunity to learn new media & marketing approach, focused on sensory and experiential in-store strategies
  • Career development
  • Possibility to develop communication skills and technical skills


       - Competitive salaries
       - Bonus system
       - Private healthcare package
       - Welcome package
       - Flexible work schedule
       - Public recognition system - “You earned it”  which rewards collaboration and teamwork

    - Courses & trainings
    - Workshops
    - Team buildings
    - X-Mas party
    - Kids party
    - Halloween  party
    - Picnic
    - Bookster - corporate book sharing
    - 7Card partnership
    - Worls Class
    - Massage session during working hours
    - Fresh fruits

We are proud to work with the world’s biggest brands. And we are proud of the teams that make all of this happen. Mood Romania started with 20 people in 2000 and we are 300 in 2017. A lot of our colleagues have been with Mood for the past 10 years. When we say we are a family, it’s not a cliche. And you will also hear us talk about “the Mood spirit” when we talk about our teams. It has become a state of mind to define ourselves as part of the Mood world.

What is The Mood Spirit? Join our team and find out!


Raluca Focșăneanu - German Site Retention Specialist                                  

October 2016 was my first contact with Mood at the “Angajatori de Top” Job Fair. I loved their booth, there were so many people there! When I got home, I visited the website and applied for a job as a Client Service Representative with German. I went to the interview and, while I was taking a tour of the office, one of my future colleagues from the German team welcomed me with a charming smile - that’s when I knew Mood was the place for me! So why Mood? Because you find people who sometimes trust you more than you do. Because sometimes it’s like working with old friends. Because a colleague who helps you might also get you a chocolate after :)

Bogdan Mărginean - Client Support Supervisor 

If you are looking for a cool job and you are interested in technology, Mood may be the right place for you. Come join our team! Mood’s work environment offers us the opportunity to interact with people from different cultures and to grow on a professional and also on a personal level. The 8 years I’ve been working at Mood have also been a journey of self-discovery.

Monica Dobrescu - Trainer                                       

From my first contact with Mood in 2014, even during the interview, I was drawn by the friendly and relaxing work environment. Since I started working at Mood, I found out what it feels like to work without counting down the days until the end of the week. Mood is the place where I have been given trust and where I feel I can show my true potential.

I like working here because I like what I do, well, giving it a second thought, I love what I do, because I have managed to grow throughout this time and because my work colleagues have become my friends.

I believe Mood is the place where you can constantly overcome your limits and get inspired by the people around you. All these things really make me have a great MOOD:

Filip David Mot - Tier 2 Support Engineer   

My journey with Mood started on 4 April 2016. Since then, my career also started to take off.  I was hired as a Call Center Agent for the Italian customers, now I am working as Tier 2 Online Support. I have also found at Mood great and valuable people, who have many things to teach me. Mood is definitely the place where I fit in and also, the company that offers opportunities to all of us.