HELPLINE

Orase: Timisoara,
Industrie: IT&C Telecom


HELPLINE supports the companies’ digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, HELPLINE supports users for more than 200 companies. With 9 sites in Europe (Angers, Frankfurt, Hamburg, Lille, Lyon, Nantes, Paris, Tunis and Timişoara).

Diversity is part of the company's DNA and developing the skills of its 2,800 employees is at the heart of HELPLINE management.

HEPLINE Romania is present in Timisoara since 2013 and received in 2019 the 1st prize for High Tech companies on the local market.

Our main activities:

Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Selesforce, Cegid and for client specific applications.

IT Service Desk (40%): Providing Premium experience in IT support for users of Windows, Windows, Office and Office 365.

BPO (20%): Externalization of business processes, back office activities within our specialization.



Join and grow with HELPLINE!

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Locuri de munca HELPLINE

Companie Oras(e) Data
Service Desk Technician with French and English

full-time 0 - 1 an experienta

.#AJobThatMakesSense #WeMakeITeasy[..]

HELPLINE Timisoara
26.02.2020
Service Desk Technician with German and English

full-time 0 - 1 an experienta

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you! Spoken languages: advanced German and English (B2/C1) Availability to work in shifts[..]

HELPLINE Timisoara
26.02.2020
Quality Specialist with Italian and English

full-time 0 - 1 an experienta

Mission: Assists the Delivery Manager in the implementation and monitoring of compliance with HELPLINE Service Desk Core Principles. Ensures compliance with the instructions within the allocated teams (correct escalations, templates use for creating tickets etc). Organizes and performs Quality cont[..]

HELPLINE Timisoara
Job national
26.02.2020
Customer support with Italian English

full-time 1 - 5 ani experienta

As a Customer Support you'll be a problem-solver, device software technician and more-all while being positive and professional. And you'll also be a hero when you solve our customer's challenges. [..]

HELPLINE Timisoara
26.02.2020
Recruitment Specialist with French

full-time 1 - 5 ani experienta

• Responsible for the entire recruitment process; • First contact person throughout the whole application process; • Active search of candidates; • Create and publish the recruitment adds; • Screening of applicants (phone and face to face interviews); • Extend the hiring offers to the e[..]

HELPLINE Timisoara
26.02.2020
Référent Qualité avec Français et Anglais

full-time 1 - 5 ani experienta

Missions principales : Accompagne le Delivery Manager/ Team Leader dans la mise en œuvre et le contrôle du respect des Fondamentaux du Service Desk HELPLINE. Veille également à la bonne application des consignes au sein des équipes sur site HELPLINE ou sur site Client (ex : consignes d’es[..]

HELPLINE Timisoara
26.02.2020
Trainer

full-time 1 - 5 ani experienta

Responsibilities: • Collaborate with management to identify company training needs • Track and compile collected data in our internal database • Responsible with the organization and logistics of training sessions • Create training strategies, initiatives, and materials • Conduct seminars,[..]

HELPLINE Timisoara
26.02.2020
Team Leader with Italian and English

full-time 1 - 5 ani experienta

Responsibilities: - Coordinate the team who will provide first line IT helpdesk support via phone and e-mails, - Participates in weekly technical meetings, Prepare schedules tailored to requirements, - Analyzes team activity (statistics and performances) and makes recommendations for improvement, -[..]

HELPLINE Timisoara
26.02.2020
Helpdesk IT support L2 (German &English)

full-time 1 - 5 ani experienta

Job purpose and context: Successful candidates will be part of our Customer support team dedicated to one of our key accounts. Responsibilities: - Provide second line IT technical support (windows, office) with accurate and creative solutions to customer problems which can be handled remotely and f[..]

HELPLINE Timisoara
26.02.2020

Joburi HELPLINE

Companie Oras(e) Data