Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 331 locations in 109 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”
At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in global logistics. And we’re unwavering in our commitment to that mission.
CULTURE AND CORE VALUES
At Expeditors, our clients often observe that our people just seem to care more. That’s no accident. In fact, it’s proof that the company culture we’ve established and the core values we embrace are working—working to turn the brightest minds in logistics into the best and most effective customer service crew worldwide.
Our culture is driven by our commitment to our people and devotion to exceptional customer service.
Around the office, you can feel a great sense of pride in our work, energy in what we do, and focus on customer satisfaction. Leadership, teamwork, and trust are prevailing winds that push rewarding careers—and our great company—forward. While our offices are neat and our dress professional, we love curiosity and aren’t afraid to have a little fun.
A neat office and a neat personal appearance speak to our commitment to a higher level of professionalism in everything we do.
When we trust in ourselves and in our coworkers, we can achieve great things together.
We encourage our people to inquire, investigate, be curious, and grow with the knowledge and inspiration that come with a great discovery.
Our people challenge themselves every day to go beyond that which is expected and push to another level—a level of excellence.
It feels good to be part of something special and unique, and to know that you are valued.
We believe in doing more than what may be asked—to lead with insight and vision that manage the evolving needs of our clients and our company.
Every day, we bring the right attitude for service, for teamwork, and for what it takes to succeed for our clients and our company.
Sense of Humor
While our business is serious, a sense of humor keeps us listening, learning, and having fun with the talented people we work with and for.
The pillars of integrity—fairness, honesty, and dignity—rest in the heart of successful relationships with coworkers, our clients, and our service providers.
We are resolved to do what we say, to take risks, to be competitive, and to be determined, loyal, firm, and fair.
At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 16,000 employees has been at Expeditors 10 years or more.
We value long-term employment for what it can do for our customers and for career satisfaction. As a shining example, our president and CEO, Jeff Musser, started as an entry-level employee in our San Francisco office 31 years ago.
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