TELUS International Romania


TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries.

The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at: telusinternational.com

www.facebook.com/TELUSro


 

TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions.

 

With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

 

By joining us, you will meet the customer care needs of some of the world’s most successful and disruptive brands across fast-growing tech, financial services and fintech, games, travel and hospitality and healthcare industries. The company serves clients in 50 languages.

No matter your position in our company, you will take part in shaping the future of customer care. If you choose Customer Care Support, you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness.

You will have the opportunity to be part of something big and change lives through technology, amazing people and a strong brand like TELUS International.

Step up your career

At TELUS International, we offer more than just jobs - we offer careers. When you join us, you are taking an important step in your success journey. We are going to challenge you, invest in you, train you, and prepare you for the next level in your career.

Part of our philosophy is to promote from within. Over 70% of our managerial team started as front line customer service professionals. With more than 500 promotions since 2015, TELUS International is the place to build a career.

Develop personally and professionally

We have designed and created programs that will help you on every step of your personal and professional development journey.

Positioning you for success at the very beginning of your career is critical. Through our internal training programs, we provide a foundation of learning that enhances your onboarding experience and provides the necessary building blocks to hit the ground running in your new job.

Take advantage of extensive benefits
 

Work when it’s best for you

With our flexible schedule, you can work day or night, in four, six or eight hour shifts. Team members working at night can still take advantage of our fun and social environment with benefits such as free coffee, play and relax areas, a library, and much more. Plus, when your night shift is over, your taxi drive home is covered by the company.

Enjoy an inspiring workplace

Convenience is also something very important to us. Our offices are easily accessible via public transportation so you don’t waste precious time in traffic. You can come to work and go back home by subway or by one of the 12 different tram and bus lines available.

Located right next to the largest shopping mall in Romania, AFI Palace Cotroceni, our offices are only a few steps away from 300 stores, a cinema complex with 20 screens, over 30 restaurants, a hypermarket open daily until 1 a.m., and a 2,000 sqm fitness club.

Help leave the world better than you found it

Do you want to join an organization that gives back to the community and enables you to make a difference? TELUS International has award-winning Corporate Social Responsibility (CSR) programs, as we understand the relationship between the success of our company and the wellbeing of our community.

We give where we live” - these five simple words embody our approach to CSR and volunteering. Our flagship global initiative is TELUS Days of Giving, an annual event where our team members join efforts to better the communities in which they live, work and serve. To date, more than 1,700 of our Romanian team members have volunteered over 15,000 hours in local TELUS Days of Giving events, building homes, refurbishing daycare centers or constructing entire schools from the ground up.

Moreover, the TELUS International Romania Community Board allocates US$100,000 each year to projects focused on health, education and environment, having positively impacted the lives of more than 1,450 children and families in Romania so far.

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Locuri de munca TELUS International Romania

Companie Oras(e) Data
FRENCH Pre-employment language training (free)

full-time Student/Absolvent

What is TELUS Language Academy? TELUS Language Academy is a free, intensive pre-employment program aimed at developing the French language skills of the candidates who apply for a position at TELUS International Europe. Throughout the training period, you will benefit from a fixed-term employment [..]

TELUS International Romania BUCURESTI
27.02.2020
KOODO Mobile Customer Support with French English

full-time Student/Absolvent

Bilingual French and English for client support![..]

TELUS International Romania BUCURESTI
27.02.2020
Gaming Support with English

full-time Student/Absolvent

League of Legends Gamer Support[..]

TELUS International Romania BUCURESTI
27.02.2020
Airbnb French Customer Experience Specialist

full-time Student/Absolvent

TELUS International Europe is growing its French and English speaking Customer Support team! [..]

TELUS International Romania BUCURESTI
Job national
27.02.2020
Customer Experience Ambassador with Portuguese & English (24/7)

full-time Student/Absolvent

What you will do: -support all user communities to resolve their inbound inquiries quickly and efficiently -manage inbound email and in-app messages support through our CRM tool -guide users’ interactions with the platform in accordance with community guidelines -educate and build loyalty among n[..]

TELUS International Romania BUCURESTI
27.02.2020
Customer Experience Ambassador with French & English (24/7)

full-time Student/Absolvent

What you will do: -support all user communities to resolve their inbound inquiries quickly and efficiently -manage inbound email and in-app messages support through our CRM tool -guide users’ interactions with the platform in accordance with community guidelines -educate and build loyalty among n[..]

TELUS International Romania BUCURESTI
27.02.2020
Customer Experience Ambassador with Spanish & English (24/7)

full-time Student/Absolvent

What you will do: -support all user communities to resolve their inbound inquiries quickly and efficiently -manage inbound email and in-app messages support through our CRM tool -guide users’ interactions with the platform in accordance with community guidelines -educate and build loyalty among n[..]

TELUS International Romania BUCURESTI
27.02.2020
HERTZ Reservations Support (Spanish&English)-afternoon shift

full-time Student/Absolvent

Key responsibilities: -receive incoming calls and e-mails from the market, whilst converting the maximum number of these calls and enquiries into sales -promote products and services where appropriate to ensure that more and more customers are aware of and involved in the company' loyalty programme[..]

TELUS International Romania BUCURESTI
27.02.2020
HERTZ Reservations Support (Italian&English)-afternoon shift

full-time Student/Absolvent

Key responsibilities: -receive incoming calls and e-mails from the market, whilst converting the maximum number of these calls and enquiries into sales -promote products and services where appropriate to ensure that more and more customers are aware of and involved in the company' loyalty programme[..]

TELUS International Romania BUCURESTI
27.02.2020
Workshop TELUS International Europe

eveniment Student/Absolvent

[..]

TELUS International Romania BUCURESTI
Ilfov
27.02.2020
Website Support with English (Craiova)

full-time Student/Absolvent

• Offering moderation for a video streaming website • Content management based on written request from business partners or end viewers • Website support - offer support via email for users for situations as password reset, streaming issues or browsers compatibility issues • Keeping in touch[..]

TELUS International Romania Craiova
27.02.2020
Recruitment Specialist

full-time 1 - 5 ani experienta

Responsibilities: Manage and deliver end to end external recruitment processes, from sourcing to interviews and offer acceptance Conduct job interviews and propose shortlists of candidates to internal clients Maintain and develop a strong candidate pipeline through research, networking, direct sour[..]

TELUS International Romania BUCURESTI
27.02.2020

Joburi TELUS International Romania

Companie Oras(e) Data