TELUS International

TELUS International

When you join TELUS International, you are not just starting a new job. You are embarking in an amazing experience that will shape you both professionally and personally, due to the opportunities and culture we provide.

Here are some of the top reasons to apply now:

  • Enjoy a stable job in a thriving industry and take part in crafting the future of customer care.
  • Join a caring culture that supports your growth.
  • Take advantage of our extensive benefits and learning and development opportunities.
  • Be part of a friendly team and share meaningful experiences together.
  • Make a difference in the community, with our volunteering events.



TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions.

With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

By joining us, you will meet the customer care needs of some of the world’s most successful and disruptive brands across fast-growing tech, financial services and fintech, games, travel and hospitality and healthcare industries. The company serves clients in 50 languages.

No matter your position in our company, you will take part in shaping the future of customer care. If you choose Customer Care Support, you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness.

You will have the opportunity to be part of something big and change lives through technology, amazing people and a strong brand like TELUS International.

Step up your career

At TELUS International, we offer more than just jobs - we offer careers. When you join us, you are taking an important step in your success journey. We are going to challenge you, invest in you, train you, and prepare you for the next level in your career.

Part of our philosophy is to promote from within. Over 70% of our managerial team started as front line customer service professionals. With more than 500 promotions since 2015, TELUS International is the place to build a career.

Develop personally and professionally

We have designed and created programs that will help you on every step of your personal and professional development journey.

Positioning you for success at the very beginning of your career is critical. Through our internal training programs, we provide a foundation of learning that enhances your onboarding experience and provides the necessary building blocks to hit the ground running in your new job.

Take advantage of extensive benefits

Work when it’s best for you

With our flexible schedule, you can work day or night, in four, six or eight hour shifts. Team members working at night can still take advantage of our fun and social environment with benefits such as free coffee, play and relax areas, a library, and much more. Plus, when your night shift is over, your taxi drive home is covered by the company.

Enjoy an inspiring workplace

Convenience is also something very important to us. Our offices are easily accessible via public transportation so you don’t waste precious time in traffic. You can come to work and go back home by subway or by one of the 12 different tram and bus lines available.

Located right next to the largest shopping mall in Romania, AFI Palace Cotroceni, our offices are only a few steps away from 300 stores, a cinema complex with 20 screens, over 30 restaurants, a hypermarket open daily until 1 a.m., and a 2,000 sqm fitness club.

Help leave the world better than you found it

Do you want to join an organization that gives back to the community and enables you to make a difference? TELUS International has award-winning Corporate Social Responsibility (CSR) programs, as we understand the relationship between the success of our company and the wellbeing of our community.

We give where we live” - these five simple words embody our approach to CSR and volunteering. Our flagship global initiative is TELUS Days of Giving, an annual event where our team members join efforts to better the communities in which they live, work and serve. To date, more than 1,700 of our Romanian team members have volunteered over 15,000 hours in local TELUS Days of Giving events, building homes, refurbishing daycare centers or constructing entire schools from the ground up.

Moreover, the TELUS International Romania Community Board allocates US$100,000 each year to projects focused on health, education and environment, having positively impacted the lives of more than 1,450 children and families in Romania so far.

1. Take a virtual tour of our sites in Europe!

2. A sneak peek at our most important CSR & volunteering event, TELUS Days of Giving (2019 edition)

3. Take a look at the 2018 edition of TELUS Days of Giving


Locuri de munca TELUS International

Companie Oras(e) Data
FRENCH Pre-employment language training (free)

full-time Student/Absolvent

What is TELUS Language Academy? TELUS Language Academy is a free, intensive pre-employment program aimed at developing the French language skills of the candidates who apply for a position at TELUS International Europe. Throughout the training period, you will benefit from a fixed-term employm[..]

Danish & English- Beauty & Healthcare Support Advisor

full-time Student/Absolvent

Full time and Part time positions with Danish and English open![..]

Customer Service Representative with French (Insurance market)

full-time 0 - 1 an experienta

-Offering best level customer support or debt collection assistance for French clients via phone or e-mail -Assist French end-clients of a local auto insurance company -Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry -B[..]

Customer Experience Reporting Analyst

full-time 1 - 5 ani experienta

Main responsibilities: - Proactive reporting of Customer Experience related performance for Bucharest and -Craiova teams; -​Creation of reporting dashboards for different user groups; -Respond to day-to-day queries regarding data needs and automate them, whenever possible; -Proactive involvement [..]

Compensation & Benefits Senior Manager

full-time Manager

As a Compensation & Benefits Senior Manager, you will be based in Bucharest and will report to the Senior Director, Global Total Rewards. [..]

Director Workforce Management

full-time Manager

Responsibilities: • Partner with other WFM Regional leaders to recommend and develop procedural and operational guideline changes to improve efficiency and effectiveness while ensuring consistent global process while managing local regulations and requirements. • Lead end to end WFM functions: c[..]


Joburi TELUS International

Companie Oras(e) Data