Tool Administrator for B2B portals - IT TSR
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With sales of €39.2 billion in 2015, Continental is among the leading automotive suppliers worldwide and currently employs more than 215,000 employees in 55 countries. The Automotive Group with its three divisions Chassis & Safety (sales of approx. €8.4 billion in 2015, roughly 40.000 employees), Powertrain (sales of approx. €7.1 billion in 2015, roughly 35,400 employees) and Interior (sales of approx. €8.2 billion in 2015, roughly 40,500 employees) achieved sales of approximately €23.7 billion in 2015. The Automotive Group is present in more than 170 locations worldwide. As a partner to the automotive and commercial vehicle industry, it develops and produces innovative products and systems for a modern automotive future in which cars provide individual mobility and driving pleasure consistent with driving safety, environmental responsibility, and cost-efficiency.
* Perform regular audits to oversee the adherence to the customer Terms of Agreement * Perform daily administrative tasks (create or approve new accounts, reset passwords, reactivate or block the accounts) using internal tools * Provide end user support on access and connectivity issues * Responsible for compiling work instructions & training materials. * Responsible for categorization, classification & prioritization of service requests from the customer (BMW, VW, PSA, Volvo, Daimler etc.) * Contribute to process improvements in own area of responsibility The opportunity will enable you to use and expand your existing skills by sharing the knowledge with your colleagues. You have to be self motivated and dedicated, and have a good command of the English language. A mentor will support you to stepwise take over own responsibility after an initial training phase which will familiarize you with our products, tools, processes and organization.
* University level background * Fluent English * Very good communication skills, customer focus * High level of PC usage skills * Good knowledge of Microsoft Office (Word, Excel) * Good experience in using email clients. * Well organized person, tenacious, attentive to details, methodic, rigorous Optional: * Very good German skills * Previous experience in working with a ticketing system is an advantage *Willingness for traveling
Integration Program in a professional, young & dynamic team; *Competitive Salaries (based on performance) & Benefits; *Health & Wellness (Private Health and Dental Insurance, Sport activities etc.); *Professional Development Opportunities (in Technical and Managerial Area); *Stability; *International Work Environment & Traveling Opportunities; *Relocation Package for non-Timisoara residents.
Ready to drive with Continental? Take the first step and fill in the online application.