Quality Responsible for KYC Project

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Angajator: Societe Generale Global Solution Centre
Domeniu:
  • Controlul calitatii
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.07.2018
    Remote work: On-site

    Quality Responsible for KYC Project

    Your Mission:

    Performs daily quality control checks on the files analyzed by the KYC analysts and monitors the level of performance of both the analyst and the entire team level.

               Your Role in a Nutshell:

    • Produces the performance report for each analyst;
    • Identifies risks related to the not performance of the KPIs agreed with the client;
    • Offers support to the KYC team leaders/ team coordinators in performing the action plans for solving the quality issues;
    • Contributes at the improvement of the optimisation ideas;
    • Based on the control results identifies quality improvements opportunities for KYC activities.

    A little about You:

    • Able to work in high pressure environment
    • Experience in quality controlling - 1-2 years
    • Fluent in French
    • Very good effective communication skills both written and oral
    • Work experience in retail banking sector is a plus
    • Very good attention to details
    • Risk orientation skills
    • Positive attitude and a cooperative person

              Besides a career what else we offer:

    • Yearly bonus per company policy
    • Competitive remuneration based on qualifications and seniority
    • Discounts for retailers
    • Medical services and life insurance
    • Private pension contribution
    • A modern working environment: open, informal, fun atmosphere
    • Continuous training and development programs (ACCA Certification, foreign language courses)
    • Work from Home 1 day/week


    Only selected candidates will be contacted for an interview, the rest of the applications are stored in the database of the company for future opportunities. All applications are considered strictly confidential.

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