Junior Chargeback Analyst

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Essential requirements

- Good accounting knowledge
- Good MS Office knowledge
- Basic analytical skills
- Advanced level of English
- Excellent communication skills and process oriented.

Key responsibilities

- Provides administrative support in the collections process and prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information
- Prepares chargeback loss reports and projects losses for reporting purposes
- Maintains database by entering, updating and retrieving data, as well as formatting and generating reports
- Assists in resolution of outstanding invoice queries/disputes and responds to inquiries from internal and external customers
- Reviews status of accounts, and proactively initiate collections activities
- Checks and verifies all disputes before accepting or refuting a chargeback, also checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records
- Responds to internal and external customer account inquiries.

Benefits

Our people are the most critical component of our long-term success and their health and well being are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.