Quality Customer Engineer

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Employer: Adient Jimbolia
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Production
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 09.07.2018
    Remote work: On-site
    Short company description

    Driving innovation forward

    Cu aproximativ 75.000 de angajați în 230 de sedii localizate în 33 de țări, Adient este lider în producția de scaune auto. În octombrie 2016 compania, cunoscută până atunci la nivel mondial ca Johnson Controls, se transformă în Adient.

    Requirements

    • Quality experience in Automotive Industry;
    • University Degree;
    • Knowledge of the Quality planning and Control Plan standard, FMEA´s, PPAP´s;
    • Manufacturing Quality system experience and customer communication activities;
    • English - advanced level;
    • Driving license.

    Responsibilities

    • Ensure that customer and internally identified quality issues are resolved using the Adient problem solving methods (8D Report, Problem Solving Document, etc.);
    • Analyze defects until the point of identification of nonconformities cause, prepare necessary corrective / preventive actions together with the other departments, follow up, verify and release corrective actions;
    • Assure that all Quality activities are performed according to ISO TS 16949 standards and specific customer requirements;
    • Monitorize and participate to the continuous improvement of efficiency of the process;
    • Taking part at the client audit when necessary;
    • Evaluate results of customer product audits and provide feedback to the organization;
    • Support customer regarding corrective and preventive actions;
    • Analyze parts returned through warranty system together with the responsible engineer;
    • Initiate customer responses and action plans;
    • Check the conformities with clients standard with the help of internal audits for process and product.

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